Customer Service Rep

6 days ago


Carmel, United States Agility 360 Full time
Customer Service Specialist - Carmel, IN

Agility 360 is searching for Customer Service Specialists, based out of Carmel, Indiana, for a contract to hire role with a growing client The Customer Service Specialist will be tasked with a variety of duties and responsibilities such as updating database with insurance for various collateral, ensuring delivery of high quality and accurate customer service while maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. This position receives inbound calls and completes outbound calls or web inquiries to insurance companies to verify insurance.

Responsibilities
  • Handle incoming borrower, agent and lender calls at a professional level
  • Accurately compose written information for loan histories
  • Accurately verify, key and/or memo insurance information in relation to all Creditor Placed Insurance (CPI) product types and CPI cancels
  • Ability to follow up and resolve customer problems or issues
  • Mentor fellow co-workers as requested by supervisor
  • Report any system and related issue
  • Meet set goals and assigned workload expectations for productivity
  • Meet and exceed Quality audits and metrics
  • Ability to be coached and learn from previous errors and know what is needed to improve
  • Meet monthly regarding scorecard metrics
  • Distribute and exchange information with others
  • Perform other duties as assigned
  • Strong attention to detail and organization skills required
  • Strong problem solving and analytical abilities
  • Dependable and reliable
  • Ability to acknowledge and respect confidential information
  • Excellent telephone, written and verbal communication skills with strong customer service focus
  • Professional interaction with employees, peers and customer
  • Answers questions, corrects errors and resolves discrepancies
  • Ability to learn quickly

Qualifications / Skills
  • High school diploma/GED
  • 1 year of related experience preferred
  • Data entry and keyboard knowledge required
  • Call Center experience preferred
  • Strong attention to detail and organization skills required
  • Ability to handle multiple tasks
  • Ability to read and apply commonsense understanding to simple instructions, short correspondence, oral/written instructions and memos
  • Ability to work independently in a fast-paced environment
  • Strong problem solving and analytical abilities

Details
  • Contract to Perm Role with a Growing Company
  • Location: Carmel, IN (on-site)
  • Hourly Pay Rate: $15.00 - $17 (based on experience)
  • Employment consideration is contingent on passing a background check

Shift
  • Monday - Friday-Multiple Shifts Available (8-5, 9-6, 10-7, etc)
Learn More
  • Patient Service Rep

    2 months ago


    Carmel, United States Community Health Network Full time

    Patient Service Rep - Clinic Podiatry - Carmel Job Ref 2405082 Category Patient Support Job Family Patient Service Rep / Physician Office Department Clinic Podiatry Schedule Full-time Facility Health Pavilion Carmel Carmel, IN 46032 United States Shift Day Job Hours Monday - Friday 8:00am - 5:00pm **Join Community** Community Health Network was created by...


  • Carmel, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionEscrow Customer Service Representatives x2 Needed on 6 month Contract Opportunity! (Chance to extend/convert based on business need and associate performance)LHH has a client in Carmel, IN who needs Escrow Customer Services Reps x2 on a 6 month contract opportunity!This is a great chance to get in with a reputable company to...


  • Carmel, United States Agility 360 Full time

    Customer Service Specialist - Carmel, INAgility 360 is searching for Customer Service Specialists, based out of Carmel, Indiana, for a contract to hire role with a growing client! The Customer Service Specialist will be tasked with a variety of duties and responsibilities such as updating database with insurance for various collateral, ensuring delivery of...


  • Carmel, United States Michael's Inc Full time

    Michaels - 14670 Greyhound Plaza [Retail Associate / Team Member] As a Customer Service at Michaels, you'll: Help customers shop the store and be able to find what they're looking for; Deliver friendly customer service; Provide a fast and friendly check out experience; Educate customer on Voice of Customer (VOC) survey; Engage customers on benefits of...


  • Carmel, United States Scenthound Full time

    Responsive recruiter Benefits: Employee discounts Flexible schedule Opportunity for advancement Signing bonus **Sign On Bonus** Perks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options Competitive hourly base pay, plus tips; sales bonuses Merit-based pay increases Complimentary service membership...


  • Carmel, United States Caliber Collision Centers Full time

    Service Center Carmel JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests...


  • Carmel, Indiana, United States beBee Professionals Full time $30,000 - $45,000

    We are seeking a dedicated and passionate Customer Service Ambassador to join our team at beBee Professionals in Carmel, United States.Job OverviewThe ideal candidate will possess excellent communication and problem-solving skills, with the ability to multitask and manage time efficiently.Key Responsibilities:Provide exceptional customer support via phone,...


  • Carmel, Indiana, United States Crew Carwash Full time

    Customer Service Representative OpportunityCrew Carwash is committed to creating smiles and lifetime customers. As a Customer Service Representative, you will have the opportunity to join a Glassdoor Best Places to Work and achieve your full potential.What You'll Do:Provide exceptional customer serviceEnsure industry-leading quality for our customersHelp...


  • Carmel, United States Harvest Market (Niemann) Full time

    SUMMARYThe Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest standards of customer service and ensuring that all company policies and procedures are followed. The Customer Service Associate will assist the Customer Service Manager...


  • Carmel, United States Harvest Market (Niemann) Full time

    SUMMARYThe Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest standards of customer service and ensuring that all company policies and procedures are followed. The Customer Service Associate will assist the Customer Service Manager...


  • Carmel, Indiana, United States Harvest Market (Niemann) Full time

    Job SummaryWe are seeking a highly skilled Customer Service Professional to join our team at Harvest Market (Niemann). In this role, you will be responsible for delivering exceptional customer service and ensuring a positive store atmosphere.


  • Carmel, United States BankTalent HQ Full time

    A Stable and Growing EmployerThe National Bank of Indianapolis is the largest, locally owned, national bank in greater Indianapolis. Since opening our doors in 1993, we have grown from 18 employees to more than 300 employees. Our strength and success in serving the local market is directly attributable to our talented staff. With greater than 90% staff...


  • Carmel, United States BankTalent HQ Full time

    A Stable and Growing EmployerThe National Bank of Indianapolis is the largest, locally owned, national bank in greater Indianapolis. Since opening our doors in 1993, we have grown from 18 employees to more than 300 employees. Our strength and success in serving the local market is directly attributable to our talented staff. With greater than 90% staff...


  • Carmel, Indiana, United States Upland Hospitality Group Full time

    Job SummaryWe are seeking a highly motivated and organized Customer Service Representative to join our team at Upland Brewing Co. in Carmel, IN.Key Responsibilities:Answering phone calls and booking reservationsGreeting customers and providing a welcoming experienceEstimating wait times for guestsSeating, cleaning, and resetting tablesAssisting with...


  • Carmel, Indiana, United States Performance Foodservice Full time

    We are seeking a highly skilled and reliable CDL A Delivery Driver to join our team at Performance Foodservice. As a key member of our logistics team, you will be responsible for delivering food and related products to customers safely and promptly.Average Annual Salary: $114,000+Job Description:In this role, you will:Drive a tractor trailer or straight...


  • Carmel, New York, United States Tops Friendly Markets Full time

    Tops Friendly Markets Job Description: As a Cashier/Front-End representative, you will play a vital role in providing exceptional customer service and ensuring a smooth shopping experience for our customers. Key responsibilities include:Assisting customers with their shopping needs and answering questions about productsScanning and/or ringing customer...


  • Carmel, United States Insight Global Full time

    Job DescriptionJob DescriptionRequired Skills & Experience• 1-5 yrs of experience in a customer service role/call center type of position (met some kind of metric ie. 50 calls/emails a day)• Great communication/personality (this is an entry level role and they want people who want to grow with the company)• Not job/contract hoppy• Basic Excel...


  • Carmel, Indiana, United States Crew Carwash Full time

    We are seeking a Customer Service Team Member to join our team at Crew Carwash, a Glassdoor Best Places to Work.About the RoleThis is a part-time or full-time opportunity with a competitive hourly rate of $15-$16, plus incentive pay. We offer daily pay options, paid time off, and six paid holidays per year for full-time employees.ResponsibilitiesProvide...


  • Carmel, United States Insight Global Full time

    Job DescriptionJob DescriptionRequired Skills & Experience• 1-5 yrs of experience in a customer service role/call center type of position (met some kind of metric ie. 50 calls/emails a day)• Great communication/personality (this is an entry level role and they want people who want to grow with the company)• Not job/contract hoppy• Basic Excel...


  • Carmel, Indiana, United States Massage Envy Full time

    About UsMassage Envy North Carmel Westfield is committed to delivering an exceptional experience to our clients. We strive to create a positive and supportive work environment, where every team member feels valued and empowered to succeed.Job ResponsibilitiesThe ideal candidate will have a passion for helping others and be able to establish positive...