Customer Service Representative

5 days ago


Carmel, Indiana, United States Massage Envy Full time
About Us

Massage Envy North Carmel Westfield is committed to delivering an exceptional experience to our clients. We strive to create a positive and supportive work environment, where every team member feels valued and empowered to succeed.


Job Responsibilities

The ideal candidate will have a passion for helping others and be able to establish positive relationships with guests. Key responsibilities include:

  • Providing outstanding customer service
  • Promoting the value of Total Body Care
  • Supporting clinic flow by greeting clients, scheduling services, and addressing questions
  • Growing and retaining a client base through in-person and phone/email outreach

What We Offer

We provide a comprehensive benefits package, including:

  • A competitive salary ($13-$15 per hour)
  • Employer-paid healthcare (medical, dental, vision)
  • Matching 401(k) plan
  • Paid time off for full-time employees
  • Employee referral bonus program
  • Employee Assistance Program
  • Flexible schedule for a better work-life balance
  • In-depth product and service training
  • A free massage, skincare, or stretch service each month
  • 40% off all products


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