Trade Sales Consultant
2 months ago
Position Overview:
The Trade Sales Consultant s (TSC) primary duty is outside sales within their assigned market. The TSC is required to:
- Spend over 50% of their time at customer sites generating account growth with planned quality meetings as well as prospecting to develop new business.
- Independently set their own work hours.
Responsibilities/Accountabilities:
- Achieving individual sales and customer satisfaction goals and objectives.
- Networking lead and referral generation.
- Actively represent at company sponsored events professional group s invitations to discuss and/or present products trade association meetings and/or builder home shows.
- Generating sales by acquiring new customers while building loyalty within existing customer relationships.
- Responding to client concerns and applies independent decision making while striving for firsttime resolution on all client problems/issues.
- Maintaining exceptional level of expertise of products/services relating to customers as well as staying abreast of the competitive landscape.
- Striving to build strong customer relationships by engaging in a consultative sales approach to recommend the products total solutions and consistent follow up that satisfy the needs of the customer.
- Ensuring quotes and orders are accurate following company sales procedure.
- Educating customers on manufacturer installation guidelines and measuring of openings to ensure accuracy of product ordering and applications.
- Leveraging other team members/departments to assist with specific product requirements.
- Thanking clients and encourage a continuing relationship by acting as their central point of contact.
- Understanding of and adherence to the Trade Selling Process in all aspects of sales related interactions.
- Collaborating with the Operations teams to ensure successful after sale service requirements and installations.
- Interacting with Account Receivable department to address any potential billing/payment issues of customer.
- Strong CRM systems tools capabilities leveraged to managed all customer interactions and proactively communicate to customers.
- Occasionally working variable nontraditional hours and making themselves available for customers during evenings and weekends.
Skills/Knowledge:
- Able to develop partnerships with other businesses that serve the same customers
- Provide superb customer service and generate referrals from one customer to others
- Create a sense of trust and reliability with customers
- Skilled at relating to a variety of customers balances poise and integrity with a service mentality
- Able to negotiate build value and address objections towards closing a sale
- Work collaboratively with team members and customers
- Enjoys working in fastpaced environment with a high sense of urgency
- Strong problemsolving skills
- Energized by meeting and engaging new people skilled networker
- Demonstrates confidence balanced with humility
- Tenacious able to persevere through sales challenges and setbacks
- Demonstrates a strong work ethic flexible about hours responsive to customer needs willing to be available
- Excellent influencer can sell something new shift paradigms convey the value proposition
- Seeks out internal experts and utilizes their knowledge
- Able to accurately read interpret and takeoff blueprints
- Adaptable to changing processes and priorities
- Works well without close supervision but always keeps their manager informed.
- Focused on details and follow through
- Proficiency with Microsoft Office and smart devices and ability to learn internal software programs and applications
Benefits
- Job ScheduleFull time
- Standard Hours40
- Travel50% 75%
- Job BidNo
- Job Shift1 First
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily Bachelor\'s degree (B. A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience Individual\'s motor vehicle record must also comply with company requirements
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