Creative Technical Writer
2 months ago
Job Summary:
Our client is seeking a Creative Technical Writer to join their team in Riverwoods, Illinois This role assists in creating technical documents such as manuals and product descriptions
Duties:
- Update existing technical documents and documents new features
- Read technical specifications, work with subject matter experts, and uses interim software products to understand complex features
- Participate in research and interviews to understand product details
- Use templates and follows a style guide for document creation
- Create simple diagrams and captures screenshots
- Review, analyze, and update content to maintain accuracy and continuity
- Perform proofreading as needed and assigned
- Create scripts to be used by the testing organization
Desired Skills/Experience:
- Bachelor's Degree
- 4+ years experience in Documentation, technical script writing, L&D, or Communications
- 2+ years of experience with Constant Contact or similar
- General Knowledge of Google Suite
- Mandatory experience with Salesforce as a user, admin experience desirable
- Overall understanding of SaaS business processes and experience in implementing solutions to gaps from a technical and/or project management perspective
- Need to be inquisitive and constantly wondering how to make the sales cycle faster, more effective, and/or easier to complete
- Must be able to work autonomously and make large business impacting decisions confidently
Benefits:
- Medical, Dental, & Vision Insurance Plans
- 401K offered
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