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Creative Technical Writer

3 months ago

Rolling Meadows, United States KellyMitchell Group Full time

Job Summary:

Our client is seeking a Creative Technical Writer to join their team in Riverwoods, Illinois This role assists in creating technical documents such as manuals and product descriptions​​​​​​​


Duties:

  • Update existing technical documents and documents new features
  • Read technical specifications, work with subject matter experts, and uses interim software products to understand complex features
  • Participate in research and interviews to understand product details
  • Use templates and follows a style guide for document creation
  • Create simple diagrams and captures screenshots
  • Review, analyze, and update content to maintain accuracy and continuity
  • Perform proofreading as needed and assigned
  • Create scripts to be used by the testing organization


Desired Skills/Experience:

  • Bachelor's Degree
  • 4+ years experience in Documentation, technical script writing, L&D, or Communications
  • 2+ years of experience with Constant Contact or similar
  • General Knowledge of Google Suite
  • Mandatory experience with Salesforce as a user, admin experience desirable
  • Overall understanding of SaaS business processes and experience in implementing solutions to gaps from a technical and/or project management perspective
  • Need to be inquisitive and constantly wondering how to make the sales cycle faster, more effective, and/or easier to complete
  • Must be able to work autonomously and make large business impacting decisions confidently


Benefits:

  • Medical, Dental, & Vision Insurance Plans
  • 401K offered