Director of Retail Operations

2 weeks ago

Palm Beach Gardens, United States Frontline Source Group Full time

Director of Retail Operations

Our client in Palm Beach County, FL has an immediate opening for a Director of Retail Operations on a direct hire basis.


Company Profile:

Established Specialty Grocery Retailer

Team atmosphere and environment

Passion for serving customers


Director of Retail Operations Role:

As the Director of Retail Operations, you will play a crucial role in leading and managing our retail operations across multiple locations. Your primary focus will be to ensure the efficiency and profitability of our retail stores while maintaining the highest standards of customer service. You will work closely with various stakeholders, including store managers, and corporate teams, to drive operational excellence and achieve business objectives. The ideal candidate will have a passion for food and people with an eye for detail.

Develop and implement strategic plans to maximize sales, improve operational efficiency, and enhance the overall customer experience.

Establish and enforce policies and procedures to maintain consistent operational standards across all retail locations.

Analyze sales data, market trends, and customer feedback to identify opportunities for growth and improvement.

Lead and motivate a team of retail managers, providing guidance, training, and performance evaluations.

Collaborate with cross-functional teams to drive initiatives such as visual merchandising, inventory management, and marketing campaigns.

Ensure compliance with legal, safety, and security regulations in all retail operations.

Monitor key performance indicators (KPIs) and create actionable reports to track progress and make informed business decisions.

Foster a positive work environment that encourages teamwork, employee development, and exceptional customer service.


Director of Retail Operations Background Profile:

Degree in Business Administration, Culinary Arts, or a related field preferred.

Proven experience (minimum 5-7 years) in specialty retail operations management, with a track record of success in achieving targets and driving profitability.

Strong leadership abilities with the ability to inspire and motivate teams.

Excellent analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions.

Exceptional communication and interpersonal skills to effectively collaborate with stakeholders at all levels.

In-depth knowledge of culinary and retail industry best practices and emerging trends.

Experience in Food Service and Fresh Departments required.

Proficient in using retail management software and tools.


Features and Benefits:

Medical coverage

Vision and Dental coverage options

Paid Time Off

Relocation Assistance

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