Customer Support Specialist IV
3 weeks ago
This position will perform and have the following duties, roles, and / or responsibilities:
- Receive, track and review all related documents for customer acquisition process.
- Verify completeness and accuracy of customer information to determine eligibility for program.
- Respond to customer issues via phone and email.
- Provide technical support to computer users with varying degrees of experience.
- Responsible for researching and resolving complicated complaints to ensure customer retention and satisfaction.
- Follow established processes for customer acquisition, account creation and maintenance.
- Assist in project metrics reporting.
- Familiarity working with file structures, databases and proficiency with incident reporting tools such as Remedy and Service Now a plus.
- Works independently and with team to resolve complicated issues which are not defined in process flows.
- Develop some Standard Operating Procedure documentation.
- Adapt quickly to rapidly changing priorities and requirements.
- Other duties as needed.
- Position offers remote flexibility
- US Citizen or Green card holder and must be able to obtain a Public Trust Clearance.
- Minimum of 6 years' experience in the field or in a related area
- Proficient with Microsoft Office applications
- Strong interpersonal and professional oral and written communication skills required.
-
Customer Support Specialist IV
3 weeks ago
Memphis, United States ECS Full timeECS is seeking a Customer Support Specialist IV to work in our Memphis, TN office and Remotely.This position will perform and have the following duties, roles, and / or responsibilities:Receive, track and review all related documents for customer acquisition process.Verify completeness and accuracy of customer information to determine eligibility for...
-
Customer Support Specialist
5 days ago
Memphis, Tennessee, United States WestRock Full timeWe are seeking a highly motivated Customer Support Specialist to join our team at WestRock. This is an exciting opportunity for someone who enjoys working in a fast-paced environment and providing top-notch customer service.The estimated salary for this position is around $45,000 - $60,000 per year, depending on experience.In this role, you will be...
-
Customer Support Operations Specialist
4 weeks ago
Memphis, Tennessee, United States Auto-Chlor System Full timeJob OverviewWe are seeking a skilled Customer Support Operations Specialist to join our team at Auto-Chlor System in Memphis. This full-time, in-office position offers a competitive salary of $27-$32 per hour, depending on experience and qualifications.In this role, you will be responsible for delivering exceptional customer service, processing orders,...
-
Customer Support Specialist
2 months ago
Memphis, United States Auto-Chlor System Full timeJob DescriptionJob DescriptionSalary: $27-$32 per hourJoin our team as a Customer Support Specialist at Auto-Chlor System - Memphis!Duties/Responsibilities: Proficiency with ERP System(s) and MS Office Suite Input and process orders via ERP system according to department guidelines and policies Receive customer inquiries and determine parts needed using...
-
Part-Time Customer Support Specialist
5 days ago
Memphis, Tennessee, United States Zips Car Wash Full timeAbout the RoleZips Car Wash is looking for a highly motivated and customer-focused Part-Time Customer Support Specialist to join our team. In this role, you'll be responsible for delivering exceptional customer experiences and promoting our Unlimited Wash Club.You'll engage with customers, provide clear hand signals, and strive for customer satisfaction by...
-
Customer Service Support Specialist
2 weeks ago
West Memphis, Arkansas, United States Family Dollar Full timeAbout the RoleAs a Customer Service Support Specialist at Family Dollar, you will play a vital role in ensuring that our customers receive the best possible shopping experience. Your primary responsibility will be to assist customers with their queries and provide solutions to their problems in a timely and professional manner.
-
Operator Manufacturing IV
5 days ago
Memphis, United States Coca-Cola Consolidated, Inc. Full time $22 - $24Our Secret Ingredient is our Teammates.We offer great rewards, competitive pay, career advancement, and growth opportunities.Full Time Teammates are also eligible for:Paid TrainingPaid Time Off plus paid holidays401(k) with Company matching on a dollar-for-dollar basisEmployee Stock Purchase Plan (ESPP)Group Health Insurance – Medical, Dental, Vision &...
-
Operator Manufacturing IV
5 days ago
Memphis, United States Coca-Cola Consolidated, Inc. Full time $22 - $24Our Secret Ingredient is our Teammates.We offer great rewards, competitive pay, career advancement, and growth opportunities.Full Time Teammates are also eligible for:Paid TrainingPaid Time Off plus paid holidays401(k) with Company matching on a dollar-for-dollar basisEmployee Stock Purchase Plan (ESPP)Group Health Insurance – Medical, Dental, Vision &...
-
IV Therapy Nurse
4 weeks ago
Memphis, Tennessee, United States Travel Nurses, Inc. Full timeAbout the Job">We are seeking an experienced IV Therapy Nurse to join our team at Travel Nurses, Inc. This is a 13-week contract with 36 hours per week, working 12-hour evening shifts.">Job Description">">We are looking for a qualified RN with 1-2 years of experience in IV therapy to work with patients in Memphis, Tennessee.">You will have the opportunity to...
-
Sales and Support Specialist
5 days ago
Memphis, Tennessee, United States Family Dollar Full timeSales and Support Specialist Job Description: We are seeking a Sales and Support Specialist to join our team at Family Dollar. As a Sales and Support Specialist, you will be responsible for providing exceptional customer service, driving sales, and supporting the sales team.About the Role:The Sales and Support Specialist will play a critical role in driving...
-
Support Experience Specialist
2 weeks ago
Memphis, Tennessee, United States Morrow Group USA Inc Full timeAbout Morrow Group USA Inc.We are a dynamic and customer-focused company that values teamwork, innovation, and excellence. Our mission is to deliver exceptional service and support to our clients, and we are looking for a skilled Support Experience Specialist to help us achieve this goal. As a Support Experience Specialist, you will play a critical role in...
-
Diagnostic Imaging Specialist
6 days ago
Memphis, Tennessee, United States Healthcare Support Full timeWe are seeking a skilled Diagnostic Imaging Specialist to join our team as a travel radiology technologist in Shelby, North Carolina.About the JobJob Type: TravelSpecialty: Diagnostic ImagingShift: 8 hours, eveningsHours per week: 40This is a 13-week assignment with a competitive salary of $90,000 - 120,000 per year, depending on experience. As a mobile MRI...
-
Part-time Support Specialist
2 weeks ago
Memphis, Tennessee, United States Corky's Barbecue Full timeCorky's Barbecue is Seeking a Part-time Support SpecialistWe are looking for a highly motivated and customer-focused individual to join our team as a Part-time Support Specialist. In this role, you will be responsible for providing exceptional service to our customers through various channels, including phone, email, and in-person interactions.About the...
-
Customer Service Delivery Specialist
2 weeks ago
Memphis, Tennessee, United States VESTIS Full timeJob Summary: We are seeking a Customer Service Delivery Specialist to join our team at Vestis. In this role, you will safely operate a company step van to provide products and services to clients. You will also be responsible for verifying daily preventative maintenance of the vehicle and maintaining proper operator documentation.About the Role: As a...
-
Support Team Member
2 weeks ago
Memphis, Tennessee, United States Corky's Barbecue Full timeAbout the RoleCorky's Barbecue is looking for a Phone Support Specialist to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service.Job DescriptionAnswer phone calls and respond to customer inquiries in a professional and courteous mannerResponsible for managing large...
-
Mechanical Customer Support Specialist
5 days ago
Memphis, Tennessee, United States Imperial Industrial Supply Full timeJob OverviewWe are seeking a skilled Mechanical Customer Support Representative to join our team at Imperial Industrial Supply. As a Mechanical Customer Support Representative, you will play a critical role in providing exceptional customer support through multiple communication channels. Your primary responsibility will be to diagnose and walk customers...
-
Technical Support Specialist
7 days ago
Memphis, Tennessee, United States DMG MORI USA, INC Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at DMG MORI USA, INC. This role is responsible for providing maintenance and repair assistance of DMG MORI CNC machine tools to customers on location or by telephone.
-
Airport Support Specialist
7 days ago
Memphis, Tennessee, United States TREGO DUGAN AVIATION OF GRAND ISLAND INC Full time**Job Overview:** Airport Support Specialist**Estimated Salary:** $50,000 - $70,000 per yearWe are seeking an experienced Airport Support Specialist to join our team at TREGO DUGAN AVIATION OF GRAND ISLAND INC. In this role, you will be responsible for providing critical support to our airport operations team and ensuring the safety and satisfaction of all...
-
Administrative Support Specialist
1 week ago
Memphis, Tennessee, United States Allegiance Staffing Full timeAbout the JobWe are looking for a highly skilled administrative support specialist to join our team. The successful candidate will have a strong background in ecommerce and be able to provide exceptional customer service.ResponsibilitiesProvide Customer ServiceManage Customer InteractionsMaintain Accurate RecordsRequirementsStrong background in...
-
Health Support Specialist
1 week ago
Memphis, Tennessee, United States Visiting Angels Living Assistance Services Full timeWe are seeking a Health Support Specialist to join our team at Visiting Angels Living Assistance Services. As a Health Support Specialist, you will play a vital role in providing care and support to individuals who require assistance with daily living activities.Key Responsibilities">Assist clients with personal care activities, such as bathing, dressing,...