Inside Sales Representative

17 hours ago

Norcross, United States Southeast Access Technologies Full time

About Us: 


Southeast Access Technologies is a distributor of cutting-edge access control and security solutions. Our commitment to excellence and innovation has made us a trusted partner for businesses in the Southeast region. We provide top-quality products to installation companies that ensure the safety and security of communities. 


Job Description: 


Are you a customer-focused professional with a passion for providing exceptional service? Southeast Access Technologies is looking for an Inside Sales Representative to join our dynamic team in Norcross, GA. As an Inside Sales Representative, you will be a key point of contact for our valued customers, ensuring they receive top-tier service and support. 


Responsibilities: 


  • Engage in frequent telephone interactions with customers, addressing inquiries related to product details, requirements, availability, and more. 
  • Efficiently input orders into the system and promptly respond to customer requests to maintain the highest level of customer service. 
  • Conduct follow-ups with customers to provide updates on their pending orders and convey shipping details. 
  • Execute assigned tasks in accordance with established standard work and policies, prioritizing safety and maintaining quality standards while upholding a clean and safe work environment. 
  • Assist in monitoring inventory levels, perform maintenance tasks, and contribute to overall restocking efforts within the branch. 
  • Welcome and assist all will-call customers, ensuring their orders are processed promptly. 
  • Regularly attend the workplace as scheduled, adhering to assigned shifts, and accommodating additional hours when necessary. 
  • Continuously enhance professional and technical knowledge by participating in educational workshops, staying updated with professional publications, building personal networks, and engaging with professional societies. 


Qualifications: 


  • Completion of high school or equivalent (GED). 
  • At least 2 years of customer service experience in a manufacturing or distribution setting. 
  • Exceptional abilities in communication, organization, and problem-solving, coupled with proficient computer skills. 
  • If you are a dedicated professional with a strong customer service background and a desire to contribute to a thriving team, we encourage you to apply for this exciting opportunity. Join us in our commitment to excellence and become an integral part of Southeast Access Technologies 

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