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District Manager
2 months ago
The District Property Manager is responsible for the full spectrum of day-to-day operations across multiple properties within their designated district. This role is crucial in maintaining and enhancing property value, supporting staff, and fostering a positive and harmonious work environment. The District Property Manager must exemplify professionalism, demonstrate a strong work ethic, and lead by example to ensure team cohesion and operational efficiency.
Responsibilities:
Operational Management:
•Oversee Community Managers to ensure accurate and timely submission of community transactions, including rent rolls, delinquency reports, and move-ins/outs.
•Ensure timely collection, posting, and deposit of rents and late fees/check charges.
•Manage legal processes and documentation according to state and company guidelines.
•Maintain open communication with vendors/contractors regarding scheduling, billing, and insurance requirements.
•Ensure that all administrative tasks, including lease agreements and resident files, are completed accurately and on time.
Financial Management:
•Ensure that all A/P invoices are submitted to corporate for payment and manage petty cash and other funds.
•Implement and refine procedures to maintain efficient workflow and financial accuracy.
Resident & Community Relations:
•Lead resident retention efforts through events, newsletters, and special promotions.
•Address resident concerns and requests promptly to maintain high satisfaction levels.
•Oversee the distribution of all community notices, including emergency alerts and policy changes.
Staff Management:
•Support and train Community Managers and other staff, ensuring compliance with company policies.
•Plan and coordinate staff schedules and assignments to optimize operational efficiency.
•Conduct ongoing training and development for all property management personnel.
•Address and document performance issues in a timely manner, coordinating with Human Resources as necessary.
Maintenance & Safety:
•Conduct regular inspections to ensure the maintenance of community appearance and timely completion of repairs.
•Oversee the readiness of marketable units, ensuring they meet quality standards.
•Manage the response to community emergencies, such as criminal activity, fires, floods, etc., to minimize liability.
Marketing & Sales:
•Ensure that all available homes are marketed effectively to meet occupancy goals.
•Collaborate with Community Managers to implement successful marketing strategies.
Qualifications:
•Minimum of 2 years of on-site experience as a Leasing Consultant or Area Manager, with a preference for candidates with 3 years of supervisory experience in the apartment rental industry.
•Must achieve Fair Housing certification prior to interacting with prospects or residents.
•Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other community software applications.
•Familiarity with OSHA laws and regulations.
•Valid Driver’s License is required.
Other Requirements:
•Ability to participate in training for compliance with new or existing laws.
•Availability to work evenings and weekends as needed.
•Professional appearance and demeanor at all times.
•Commitment to adhering to company policies as outlined in the Employee Handbook.
This role requires a proactive leader with strong organizational skills, an eye for detail, and a commitment to excellence in property management. If you are passionate about delivering exceptional service and driving property value, we invite you to apply.