Energy/Account Manager

2 weeks ago


Fort Wayne, United States Resource Innovations Full time

Energy / Account ManagerResource Innovations is seeking an Energy / Account Manager to join our growing team in Indiana (Northern Indiana region - Fort Wayne, Muncie, Elkhart or South Bend). As an Energy Manager with Resource Innovations, you will assist commercial and industrial utility customers implement energy-saving projects (e.g. upgrades to the facility's lighting, HVAC, refrigeration, compressed air, process equipment systems) by providing end-use customer account management, project identification, evaluation, and management services for utilities. Energy Managers (i.e., account manager / sales engineers) work directly with utility client account managers and their commercial and industrial customers to promote the program, drive participation, and maximize energy savings to achieve program goals. The Energy Manager team collaborates with the engineering and business management teams to deliver a complete suite of program services to our clients.Resource Innovations (RI) is an impactful, women-led energy transformation firm dedicated to making a difference. Leveraging our expertise in energy efficiency, we are continuously broadening our array of clean energy solutions to assist utilities in navigating increasingly complex challenges. Whether it's load flexibility, electrification, or carbon reduction, we are at the forefront, driving the movement towards transformative change.Duties and ResponsibilitiesProvide program-level support to the client, customers, and contractorsThink big picture and support the goal to influence customers to be energy efficientDemonstrate emotional intelligence and listening skills, and make wise recommendations/decisions quickly, despite ambiguityServe as a trusted advisor and communications liaison to external teams (utility representatives, utility customers and contractors) and internal teams (business management and engineering)Earn and maintain client and customer trust to continually build relationships and implement energy savings recommendationsDevelop a strategic sales plan with strategies and tactics to maximize the delivery of savings for your service areaMaximize program participation, identify project opportunities, provide immediate program, business, and technical services to customersProactively find and deliver value anticipate current and future program needs whenever possibleTrack outreach interactions and forecasted projects in a CRMProactively manage projects that begin to stagnate and take appropriate action to close the projectAssist customers in identifying and managing projectsIdentify energy-saving projects through discussions with customers and contractors, review of available information (e.g., BAS screenshots, controls sequences, PIDs, drawings, and nameplate photos), on-site visits, etc.Recognize opportunities to involve engineers to assist with project identification for more complex systemsEffectively screen opportunities to ensure project eligibility and viabilityCommunicate the value of identified projects to motivate and influence the customer's decision-making processAssist customers in prioritizing and managing the collection of identified energy-saving opportunitiesEliminate customer barriers to project implementationOther duties as assigned.



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    Resource Innovations is seeking an Energy / Account Manager to join our growing team in Indiana (Northern Indiana region - Fort Wayne, Muncie, Elkhart or South Bend). As an Energy Manager with Resource Innovations, you will assist commercial and industrial utility customers implement energy-saving projects (e.g. upgrades to the facility’s lighting, HVAC,...


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