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Information Technology Project Manager

3 months ago

Redmond, United States eTeam Full time

Job Title: Functional PM for SharePoint Online

Job Location: Redmond, WA (Remote)

Duration: 6+ Months

Pay Rate: up to $55/hr.


Job Description:

Responsibilities:

The person will be responsible to align with client meetings and working side by side to lead the team in managing incidents and develop enhancements for the organization.


Primary Skill

- Project Management

- Functional analytical skill to review business requirements and identify gaps in the designs


Technical Skill

- SharePoint Online and SharePoint customization

- SharePoint security group design

- Power Platforms and/or Power Apps


Responsibilities

- Work with business stakeholders to understand their requirements and deliver solutions as per their expectations, secure and sustainable.

- Troubleshoot customer issues and provide required information to internal teams to help solve those issues.

- Accountable for commitments made on behalf of the company to the client and contributes to overall customer satisfaction.

- Interact with Delivery team, clients, other responsible parties to deliver committed work to the client.

- Manage new feature requests, product backlog, and prioritization process in partnership with the client.

- Manage Sprint Activities, scope planning, product backlog monitoring, and prioritization process in partnership with the client.

- Presents escalations from clients to team and make sure those are addressed with Mitigation plans.

- Manage Microsoft Service 360 (“S360”) dashboard to manage service action items and compliance activities as they become defined or discovered.