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Plumbing Service Manager

2 months ago

Naples, United States 2nd Century Plumbing LLC Full time

2nd Century Plumbing LLC is searching for an experienced Service Manager in Plumbing to join our growing team Our mission is to provide products and services, in an honorable way, that exceed the expectations of each one of our clients.


Plumbing-Service Manager is primarily responsible for overseeing and managing field operations to increase business growth and improve service excellence within our service line of Plumbing. The Service Manager will help to implement processes and practices across the organization that deliver consistent, exceptional services to customers, a best-in-class employment experience and grow the revenue and market share of 2nd Century Plumbing LLC.


Take charge of your future and work where you will be valued


Essential Duties and Responsibilities:

  • Coordinate and collaborate to ensure projects are on schedule and under budget.
  • Provide expertise and recommendations to guide plumbing layout and execution.
  • Design plumbing and piping systems and document designs. Work with clients to identify project needs and document requirements.
  • Lead and develop technicians on how to address customer needs and provide industry-leading customer service externally to our customers and internally with our employees
  • Monitors and acts on the department’s projected and forecasted performance goals to achieve or exceed expectations
  • Maintains an overall positive culture and team morale while ensuring that every employee is living the company’s core values


Education and/or Experience:

  • High school diploma or equivalent work experience; Bachelor’s degree preferred
  • At least 5 years of plumbing experience with 3 years minimum managing a plumbing team
  • Must have a Florida Plumbing Contractor license