Furniture Sales Consultant

3 weeks ago

Framingham, United States Staples, Inc. Full time

Staples is business to business. You’re what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. 

What you’ll be doing:

  • First point of contact for all pre-sale transactional furniture requests
  • Primarily focused on supporting customer requests received from the Furniture Sales Consultants (FSC’s) and Account Managers (AM)
  • Provide customer support on inquiries related to furniture product, availability, and recommendations.
  • Provide solutions, quotes, and proposals for transactional furniture opportunities.
  • Effectively manage a pipeline of opportunities to meet or exceed KPIs.
  • Identify opportunity leads in existing accounts to transfer to FSCs when applicable.
  • Develop selling skills of qualifying, strategizing, sales call tactics, closing, and maintaining service levels. 
  • Learn the primary Staples operating platforms (Sunrise and Furniture Quoting Software).

What you bring to the table:

  • Furniture industry/product knowledge – ability to anticipate competitive positioning and recommend relevant and leading-edge solutions to customers 
  • Ability to manage a successful pipeline
  • Ability to work in a fast-paced environment
  • Strong interpersonal/communication skills
  • Strong analytical skills, critical thinking, and problem-solving skills
  • Ability to work collaboratively within cross functional teams
  • Highly adaptable – able to work in a dynamic environment
  • Highly organized – detail oriented and able to multi-task

 

What’s needed- Basic Qualifications

  • High School Diploma/GED
  • 2+ years related experience

 

What’s needed- Preferred Qualifications

  • Bachelor’s degree
  • Strong computer experience in MS Office Platforms, AS400, furniture quoting software, and Salesforce.com

 

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more

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