Operations Manager – North America

2 weeks ago


Beaverton, United States RIGOL North America Full time

RIGOL Technologies is a leading global manufacturer of value-priced, quality test & measurement equipment. The product portfolio spans many product families including oscilloscopes, spectrum analyzers and power supplies. Join our growing team as the North America Operations Manager, where you will be responsible for managing the sales operations and logistics functions that will ultimately enable the company’s continuing growth.


The position is located in the Portland, Oregon area.

 

Responsibilities

  • Directly responsible for sales operations and managing the logistics (shipping/receiving) function.
  • Manage operational processes

-Inventory planning, forecasting and management

-Order processing

-Shipping and receiving

  • Responsible for generating business reports (orders, sales, inventory, etc.)
  • Working manager position; combines individual contributor, managerial and cross functional dotted line leadership responsibilities
  • Communicate with customers (direct customer and distributors) for the relevant functions
  • Communicate with the manufacturing and operations teams in China and Malaysia
  • Set and monitor operations metrics; take appropriate corrective actions when needed
  • Process improvement and documentation


Qualifications

  • 7+ years of experience in sales operations and logistics related roles
  • 3 years management experience is desired; experience in leading in a matrixed environment also desired
  • Strong track record of success within a team environment is required
  • Experience in process improvement and process documentation is highly desired
  • Deep understanding of B2B sales process
  • Strong planning, problem-solving and data management skills is required
  • Experience working with tools like Excel, SAP is required; knowledge of Visual Basic is a plus
  • Excellent English written and oral communication skills required
  • Fluency in Mandarin is a strong plus




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