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Technical Support Analyst and Project Coordinator
3 months ago
IT Business Support Analyst
Tremendous opportunity to join a dynamic company in this newly created job.
RESPONSIBILITIES:
- Act as a coordinator between IT, operations, and engineering about machine network connectivity and IoT applications
- 50% of your time will be spent providing technical support on hardware, software, and essential network support, including PCs, Laptops, printers, Windows, O365, and MS Office in a manufacturing environment
- 30% of the time is connecting and supporting IoT connectivity to manufacturing equipment
- 20% of the time working with the business as a liaison with IT and managing projects
- Provide comprehensive technical support to a team of 50 associates
- Maintenance and update of IoT device documentation relative to network components and login information
- Maintenance of IoT and office device connections to the correct VLANs and networks.
This opportunity is a direct hire position in Chandler, AZ. Excellent work environment and company culture. We offer a bonus program, 401k match, and flexible hours.
REQUIRED SKILLS:
- 1+ years of technical support experience (hardware & software)
- Project management and coordination experience
- Experience working with the business to understand IT needs
- IoT connectivity and support experience
- Windows networking experience
- Windows 10 experience
- Office 365 support
Must be authorized to work in the U.S./ Sponsorships are not available.