Lab Services Alliance Director

divh2Laboratory Services Alliance Director/h2pFull Spectrum Lab Services from CBRE offers a professional suite of services to a variety of clients in the life sciences industry, including those in pharmaceuticals, biotech, medical devices, and genomics, as well as contract research organizations (CROs) and contract manufacturing organizations (CMOs). Our comprehensive range of services includes laboratory consulting, real estate services, instrumentation repair and maintenance, full asset management, and morecovering the entire spectrum of life sciences facilities. With expertise across various life sciences categories, CBRE is a leader in managing highly-regulated spaces within the industry./ph3About the Role/h3pUnder general direction, this role is responsible for developing people, processes, and solutions delivered to life sciences customers within laboratory operations. The position serves as an account-level representative, managing key performance indicators (KPIs), vendor relationships, and compliance requirements. It also oversees account-specific matters including management strategy, client relations, team development, and other key contractual initiatives. This role leads teams across 6+ locations in the U.S., with direct responsibility for up to 5 direct reports and more than 80 indirect reports. Strong leadership in a regulated environment is required, and experience in the life sciences industry is preferred. Travel to client sites is expected, up to 25% of the time./ph3What Youll Do/h3ulliDevelop CBRE Laboratory Solutions offerings, including service level agreements, KPIs, guidance documents/SOPs, training and qualification programs, quality and certification standards, and technology infrastructure to support delivery and supply chain strategy./liliParticipate in the ideation process to design and test future Integrated Lab Services (ILS) solutions, collaborating with Marketing, Systems Products, Services, Global Workplace Solutions, and customers./liliProvide laboratory solutions consulting to customers, corporate clients, internal personnel, and branch offices. Define solution scope and innovation for high-level Life Sciences opportunities, and develop site teams to deliver these capabilities./liliLead, track, and report on solution effectiveness across markets, clients, and geographies./liliResearch and develop differentiated laboratory solutions offerings. Benchmark against industry standards to enhance market value through packaging and geographic reach./liliApply government regulatory codes to facility environments to deliver best-in-class solutions, including contributing papers and presentations to industry professional organizations./liliFollow the SRS quality plan and lead the integration of solution development into the quality manual./liliSupport the Training department in developing courses for MU, sales, and operations teams./liliAssist in delivering training on Integrated Lab Services (ILS), regulatory interpretations, and solutions to customers and GWS personnel./liliLead performance management, hiring, and development of individuals and teams across multiple sites./li/ulh3What Youll Need/h3pBachelors Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems. Leadership skills to set, lead and achieve targets with a direct impact on multiple departments results within a function. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Expert organizational skills and an advanced inquisitive mindset. Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations./ph3Why CBRE?/h3pWe offer comprehensive benefits such as health, vision and life insurance, 401k, and personal time off, among others. Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc. CBRE carefully considers multiple factors to determine compensation, including a candidates education, training, and experience. The minimum salary for the Laboratory Service Alliance Director position is $175,000 annually and the maximum salary for the Laboratory Service Alliance Director is $240,000 annually. The compensation that is offered to a successful candidate will depend on the candidates skills, qualifications, and experience./ph3Equal Employment Opportunity/h3pCBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law./ph3Candidate Accommodations/h3pCBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our companys success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)./p/div