Customer Service Representative

21 hours ago


Rockville, United States DC Vapor Inc. Full time
Vape Ink is a new concept mixed use store specializing in CBD, Vape, Glass, Smoke and Kratom products Our stores are designed to provide a bright and clean welcoming feel with great customer service to match We are looking for individuals that possess industry knowledge, are motivated for achieve their personal goals and take advantage of the numerous opportunities for growth within the industry and our company. If you are passionate about the industry and possess the drive to achieve results and success, apply now

Key Responsibilities (MUST BE 21+ TO APPLY):

  • Demonstrate outstanding customer service and selling skills
  • Maintaining a neat and clean store appearance
  • Keeping a "customer ready" sales floor by keeping displays fully stocked with merchandise
  • Assisting in the display of merchandise and organizing the selling floor and stock areas
  • Display a commitment to personal growth and company success by achieving sales and service performance goals
  • Knowledge of vape, smoke and CBD products

Qualifications:

  • Basic understanding of sales principles and customer service practices
  • Possess enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
  • Ability to effectively communicate with customers, peers and management
  • Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
  • Ability to work as part of a team and take initiative independent of direct supervision
  • Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing. May occasionally involve stooping, kneeling, crouching and climbing ladders
  • Available to work industry standard hours, which may include early mornings, evenings, weekends and holidays
  • Retail sales experience a preferred
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