Senior Workers' Compensation Examiner

2 weeks ago


San Diego, United States AIG Full time

Senior Claims AdjusterJoin us as a Senior Claims Adjuster to grow your experience in handling Federal Workers Compensation claims.Make Your Mark in ClaimsOur Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.How You Will Create an ImpactFocused on Workers Compensation within the Federal jurisdiction, this role is an ideal opportunity to develop your expertise in handling and investigating Defense Base Act claims. The aim is deal with genuine claims through a proactive, best practice approach, in line with AIGs quality standards you will actively promote and demonstrate the principles of 'Treating Customers Fairly' in claims handling.You will also proactively identify and review suspect/fraudulent claims on a consistent basis dealing with such claims in line with our clear guidelines.Your work will involve regular contact with internal stakeholders and brokers, (medical) experts, clients' lawyers, victims or their legal representatives. We want you to build effective relationships with internal and external customers, while acting as a point of referral.You will have the opportunity to grow your experience by providing support to Team Managers and deputizing in their absence. For example, you will assist with monitoring market/industry practices in claims handling.In addition, you can use the claims experience you gain to help improve our products in collaboration with colleagues in underwriting.What You'll Need to SucceedKnowledge of legal/regulatory and litigation/procedural requirements for Federal Workers Compensation claims.Specialist knowledge of Defense Base Act claims is preferred.Experience in settlement evaluation and negotiation.Policy language skills enabling accurate and consistent policy wording interpretation.Lateral thinking and the ability to problem solve and develop new ideas to improve working practices.Strong communication, time management, administrative and report-writing skills.Ready to accelerate your career? We would love to hear from youVeterans encouraged to apply.For positions based in San Diego, CA the base salary range is $69,000-$88,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan.At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential.We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.



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