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Workday Specialist

2 months ago

Richmond, United States Dexian Full time

As an Workday Specialist in Talent Acquisition Operations, you will be part of a smart, talented team responsible for partnering with the recruitment organization and our downstream HR partners to continuously improve our recruiter and candidate experience. The qualified candidate will be responsible for performing Workday system testing and troubleshooting for Global Expansion efforts, assisting with recruiting education and development of user-friendly training materials.


Responsibilities:

  • Utilize our Workday test environments to perform User Acceptance Testing and troubleshoot Workday Recruiting system issues.
  • Engage with recruiters, candidates, hiring managers or HR partner groups to resolve system issues and coach on appropriate steps/procedures.
  • Create and maintain job aids to assist recruiters with system steps and procedural guidance.
  • Conduct system training for newly hired recruiters; Develop and run ad hoc trainings as needed.
  • Participate as a team member in agile pod work to enhance the Workday Recruiting experience.
  • Leverage appropriate communication channels that influence and achieve intended outcomes.
  • Exhibit a high level of personal ownership, confidentiality, and flexibility.
  • Help management identify and implement process improvement strategies that enhance candidate experience and/or operational efficiency.


We are looking for individuals who excel in a collaborative team environment, have strong verbal and written communication skills, able to manage multiple priorities, can proactively identify and solve problems, and possess the ability to adapt to change quickly.


Basic Qualifications:

  • At least 1 year of UAT testing in Workday HRIS
  • Proficiency with Google Suite
  • 1 year of Workday Recruiting experience preferred
  • 1 year of JIRA experience preferred
  • Excellent written and verbal communication skills
  • Demonstrated customer service skills, attention to detail and decision-making skills


Preferred Qualifications:

  • 2+ years of Workday HRIS UAT Testing experience
  • 2+ year of process management experience
  • 1+ year of training or 1+ year of communications experience
  • Experience Working in an Agile environment
  • Experience with Salesforce


Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.