Technical Writer

3 days ago


St Louis, United States Softworld, a Kelly Company Full time

Job Description: Technical Writer / Documentation Engineer / QC (Product Safety) Engineer

Location: St. Louis, MO

Contract to Hire


Overview: We are seeking a detail-oriented individual to join our team as a Technical Writer / Documentation Engineer / QC (Product Safety) Engineer. This hybrid role focuses primarily on documentation, with responsibilities in data entry, product safety, and quality control. The successful candidate will be responsible for maintaining and updating various technical documents and databases while ensuring accuracy in safety compliance across product lines.


Key Responsibilities:


Documentation and Data Entry (Primary Focus):


Create and update product models in ERP and PIM systems, ensuring accurate and timely data entry.

Maintain spreadsheets containing key product information, such as UPC/GTIN codes, costing, product features, safety information, and marketing details.

Collaborate with teams from marketing, engineering, and product development to ensure consistency and accuracy of product documentation.


Detail-Oriented Review and Communication:

Review and cross-check product information across user manuals, packaging, giftboxes, and product release notes.

Ensure accuracy in the data provided, as it impacts key departments like warehouse operations, sales, product development, and marketing.

Identify and communicate any discrepancies or issues with documentation via email to relevant teams, providing clear and concise feedback.


Product Safety and Compliance:

Gather, review, and ensure adherence to product safety documents and regulations from standards bodies like UL, ETL, CTA, etc.

Keep abreast of new safety requirements and work with engineering teams to update product information accordingly.

Assist in implementing safety measures and updating documentation to meet new compliance guidelines.


Qualifications:

Strong experience with data entry, preferably within ERP or PIM systems.

Attention to detail with the ability to review and manage large amounts of product information accurately.

Familiarity with product safety standards (e.g., UL, ETL, CTA) is a plus; willingness to learn is essential.

Ability to communicate clearly and effectively, particularly in documenting issues or discrepancies.

Technical writing or documentation experience is preferred.

Proficiency in Microsoft Office, especially Excel.

This role is essential for ensuring product safety, compliance, and accuracy in product documentation across multiple departments. The ideal candidate will have strong organizational skills and a meticulous approach to handling technical information.



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