Technical Product Owner
3 weeks ago
Encore Talent Solutions is seeking a Technical Product Owner for an end client requirement.
Duration: Contract to hire
Location: Cincinnati
The Debit Card Modernization Product Owner leads the development and enhancement of debit card products and services within a financial institution. This role focuses on driving innovation and ensuring that debit card offerings meet evolving customer needs and market trends.
Key Responsibilities:
- Strategy Development: Create a clear vision and roadmap for modernizing debit card products, aligning with customer needs, market trends, and business goals.
- Requirements Gathering: Collaborate with stakeholders to define and prioritize product requirements, focusing on features, functionality, and improving the user experience.
- Roadmap Planning: Develop and manage a product roadmap, outlining key milestones and timelines for debit card modernization initiatives.
- Agile Project Management: Lead the product development process using agile methodologies, including sprint planning, backlog grooming, and iteration reviews.
- Cross-Functional Collaboration: Work closely with developers, designers, QA teams, and other stakeholders to ensure timely and successful product delivery.
- Market Research: Conduct research to understand customer preferences, market trends, and competitive offerings to inform product development.
- Compliance and Security: Ensure all product changes comply with relevant regulatory requirements and maintain high security standards.
- Customer Feedback: Collect and analyze customer feedback to inform data-driven decisions and continuously improve the debit card product.
- Testing and Quality Assurance: Oversee testing efforts to ensure product functionality and quality, identifying and resolving any defects.
- Performance Monitoring: Track performance metrics such as transaction volumes, customer satisfaction, and revenue to evaluate product success.
- Risk Management: Identify potential risks in product development and deployment, and develop strategies to mitigate them.
- Stakeholder Communication: Keep internal and external stakeholders informed of progress, addressing concerns and ensuring alignment.
- Budget Management: Oversee the budget for product development, ensuring efficient use of resources while meeting project goals.
- User Training and Support: Provide training and support materials for internal teams and customers to drive adoption of new debit card features and services.
- Continuous Improvement: Proactively seek opportunities for innovation and enhancements to maintain a competitive edge in the debit card market.
This role demands a blend of strategic vision, technical knowledge, and collaborative leadership to modernize debit card products and deliver a superior customer experience.
Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
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