Senior Technical Product Manager

4 weeks ago

Cincinnati, United States Great American Insurance Group Full time

Our Great American Software Lab is looking for a Senior Technical Product Manager to join our IT organization. This role will partner with a variety of stakeholders, both business and IT, to drive delivery of solutions that meet our business objectives.


This role will be a key component in driving positive business engagement and delivering valuable products to our clients and customers. We are looking for someone who loves being part of a team, solving complex problems, and working hands on with technical delivery teams.

Essential Job Functions and Responsibilities:

-Leads a cross-functional team to define a product vision and strategy, product roadmap, and requirements for successful delivery.

-Collaborates with key business and IT stakeholders to define business objectives, facilitate sprint activities, and create and communicate requirements that translate business needs into strategic business and technology initiatives.

  • Ensures a customer-centric and data-driven approach to identify and advocate for iterative deliverables with measurable outcomes.
  • Collaborates with key stakeholders on user adoption strategies and progress on product adoption.
  • Creates and maintains training materials as needed to assist in product adoption.
  • Monitors usage, assesses user data, and identifies opportunities to increase usage and improve user experience.
  • Creates and maintains an actionable and prioritized backlog.
  • Serves as the liaison between the business product owner, delivery team, and other key stakeholders.
  • Participates in or facilitates all agile ceremonies (e.g., standups, planning, retro, etc.).

-Displays technical aptitude towards APIs, services, and other integrations

  • Ability understand API request and response structures
  • Ability to test and triage APIs at multiple levels within an orchestrated ecosystem
  • Ability to translate technical details and needs back to business stakeholders
  • Partners with development team members to create and refine API documentation

-Instill Product Mindset with a balanced team approach:

  • Ability to breakdown complex problems into simple solutions focused on outcomes and important customer needs.
  • Focus on data-driven approaches to solving problems and validating solutions.

-Develops and maintains relationships across the business.

-May be tasked with coaching, mentoring, or pairing with other Product Managers.

-May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.

-Performs other duties as assigned.

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