Customer Experience Representative
1 week ago
A manufacturing company in Bartlett is seeking a talented Customer Service Representative to cover for a maternity leave. The Customer Service Representative is responsible for delivering excellent support to customers by responding to inquiries, resolving issues, entering orders, and ensuring a positive experience with the company's products and services. The ideal candidate is patient, detail-oriented, and able to communicate effectively across multiple channels.Primary Responsibilities:Process sales and return orders, ensuring compliance with account requirements, pricing, discounts, freight, and carrier expectations.Review daily open orders and collaborate with teams to minimize delays and ensure complete shipments on time.Maintain organized documentation in accordance with file retention guidelines.Respond to customer inquiries via phone, fax, and email using established guidelines.Document all customer communications accurately in the ticketing system.Resolve errors promptly and maintain accurate customer master data across systems.Provide backup support for assigned accounts and maintain customer-specific documentation. Job RequirementsHigh School Diploma or equivalent, required.3+ years of customer service experience in a fast-paced, multi-functional environment.Manufacturing experience is a plus.Bi-lingual Spanish experience is a plus.Strong communication and presentation skills for internal and external stakeholders.Proficiency in Microsoft Office (Outlook, Excel, PowerPoint).Ability to perform basic math related to pricing, revenue, and margin calculations. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . Benefits Information:Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.We look forward to working with you.Beacon Hill. Employing the Future (TM)
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Customer Experience Representative
1 week ago
Bartlett, United States Beacon Hill Full timeA manufacturing company in Bartlett is seeking a talented Customer Service Representative to cover for a maternity leave. The Customer Service Representative is responsible for delivering excellent support to customers by responding to inquiries, resolving issues, entering orders, and ensuring a positive experience with the company's products and services....
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Customer Experience Representative
2 weeks ago
Bartlett, United States Beacon Hill Full timeA manufacturing company in Bartlett is seeking a talented Customer Service Representative to cover for a maternity leave. The Customer Service Representative is responsible for delivering excellent support to customers by responding to inquiries, resolving issues, entering orders, and ensuring a positive experience with the company's products and services....
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CUSTOMER SERVICE REPRESENTATIVE
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Bartlett, United States Family Dollar Full timeFamily Dollar - 534 S. Dalton Street [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...
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Customer Service Representative
4 days ago
Bartlett, United States Sysco Full timeCompany: US1630 Greco Illinois (Bellissimo Distribution, LLC)Sales Territory: NoneZip Code:60103Travel Percentage: 0Compensation Range:$16.44 - $24.66The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You...
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Customer Service Representative
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Bartlett, IL, United States Sysco Full timeJOB SUMMARY This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible. RESPONSIBILITIES Answer all incoming concerns/needs from all...
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Customer Service Representative
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Bartlett, IL, United States Sysco Full timeJOB SUMMARY This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible. RESPONSIBILITIES Answer all incoming concerns/needs from all...
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Customer Sales and Service Representative
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Licensed- Property
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