Customer Service Representative

11 hours ago


Bartlett, United States Sysco Full time

Company: US1630 Greco Illinois (Bellissimo Distribution, LLC)Sales Territory: NoneZip Code:60103Travel Percentage: 0Compensation Range:$16.44 - $24.66The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan.BENEFITS INFORMATION:For information on Sysco’s Benefits, please visit JOB SUMMARYThis is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.RESPONSIBILITIESAnswer all incoming concerns/needs from all customersKey pick-up request, Handle transportation/routing on delivery questionsProcess will-call ordersProvide customers with invoice copies.Process creditsMaintaining Call listMonitor orders before the cut-offCommunicate regularly with the AE (account executives) and customers.Manage the same-day deliveries for OPCO (operating company)Perform other duties as directed by Supervisor.QUALIFICATIONSEducationHigh school diploma or equivalent.Experience1 year prior outside foodservice sales coordination or customer support experiencePreferred: Previous call center experienceProfessional SkillsStrong telephone communication skillsAble to work in a fast pace environmentAbility to sit and work at a PC for extended periodsProficient in MS Office



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