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Patient Safety Coordinator

3 months ago


New Lenox, United States Silver Cross Hospital Full time

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us It’s the way you want to be treated.


Position Summary: Reporting to the Director of Quality and Patient Safety, this position guides the implementation of patient safety related performance improvement, for promoting optimal healthcare outcomes in accordance with the policies, procedures, mission, and strategic plan of Silver Cross Hospital.


Essential Duties and Responsibilities:

  • Demonstrate current knowledge of patient safety science and High Reliability principles, tools, and concepts for meeting strategic goals and targets.
  • Responsible for oversight of the Patient Safety and High Reliability Program
  • Supports the culture of safety by modeling the safety behaviors
  • Leads safety program including tools that promote reliability. These include but are not limited to participation in daily huddle, safety rounding, safety recognition, just culture, safety coach and physician champion programs among others
  • Establishes and maintains effective relationships with associates and physicians in order to influence and advance site culture, working to ensure safe practices and behaviors are in practice by the front line.
  • Facilitates the timely investigation of select safety events and near miss events through the implementation of apparent cause analysis (ACA) and use of other investigative tools.
  • Gathers, analyze, and presents patient safety data as needed. Identifies trends and actionable items to advance site culture
  • Serves as a resource to leaders on effective corrective action design to minimize event recurrence.
  • Effectively facilitates the cause analysis process in a manner that facilitates trust and transparency
  • Conducts confidential interviews with those involved in the events in order to document the timeline of events and causal factors.
  • Appropriately codes individual cases to facilitate the collection of aggregate data for purposes of program design and goal setting.
  • Ensures timely updates to the system safety data repositories in order to facilitate site and system data collection and analysis.
  • Designs and gives presentation regarding patient safety and high reliability. Teaches the Culture of Safety presentation to new associates in their initial orientation.
  • Provide input for quality and patient safety-related educational materials. Share new knowledge with staff and solicits user feedback on data needs and workflow processes.
  • This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned
  • Promotes a clean and safe environment of care, utilizing the SAFE error prevention habits
  • Provides the highest standard of privacy and confidentiality in matters involving patients, coworkers, and the hospital by abiding by the Standards of Conduct.


Required Qualifications:

Education and Training:

  • Bachelor’s degree in nursing or other healthcare related field is required; Master’s Degree in Nursing or other healthcare related field is highly preferred.