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Director of IT Operations

1 month ago

Dallas, United States VMG Health Full time

VMG Health is seeking a Director of IT Operations & Technology to oversee the development, implementation, and maintenance of VMG Health's infrastructure and operations with a special focus on compliance and cybersecurity.


This role requires a versatile individual who can transition seamlessly between hands-on technical tasks and strategic planning to drive the enterprise's technological direction forward.


Key Responsibilities


  • Manage a team of IT professionals responsible for deploying, maintaining, and supporting the company's IT infrastructure and operations.
  • Provide leadership to IT infrastructure engineering and operations teams, fostering a service-oriented culture to support application and development engineering teams.
  • Culture leader with a sharp focus on career/skill development
  • Develop and maintain a comprehensive IT infrastructure and operations strategy aligned with VMG Health's business objectives.
  • Lead enterprise IT compliance and cybersecurity best practice initiatives
  • Lead the organization's DevOps strategy, focusing on automation for Infrastructure as Code (IAC) and enabling application and product teams.
  • Partner with other leaders to implement and maintain the Cloud strategy across all levels (IaaS, PaaS, SaaS).
  • Ensure the company's IT systems and applications are secure, reliable, available, and efficient.
  • Identify and implement automation opportunities to streamline processes and improve efficiency.
  • Oversee the execution of IT Infrastructure Library (ITIL) processes, fostering a culture of continuous improvement.
  • Develop and implement policies and procedures governing IT infrastructure and operations, including disaster recovery and cloud infrastructure management.
  • Establish processes for monitoring, troubleshooting, and resolving production incidents efficiently.
  • Monitor Infrastructure services and security, providing regular updates to senior leadership.


Knowledge & Skills


  • Preferred Technology Proficiencies: Microsoft (M365, Azure, PowerBI, Synapse, Data Factory, SharePoint) / Networking (Firewalls, Meraki, Cisco switches) / Misc. (Adobe, Paylocity, HubSpot, FreshService)
  • Proven IT leadership with staff development skills.
  • Ability to manage complex infrastructure with 24/7 availability and support.
  • Experience with regulatory compliance and best practices in security.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to prioritize tasks in a high-pressure environment.
  • Proficiency in Microsoft technologies, SAN, data communication hardware, cloud technologies, and ITIL concepts.
  • Customer service orientation and experience in DevOps and Agile methodologies.


NOTE: This role will have 4-5 direct reports initially and will include travel up to 25%.


About the Firm


Formed in 1995, VMG is a full-service healthcare transaction advisory and valuation firm focused exclusively on meeting the unique needs of the healthcare services industry. Over its 20-year history, VMG has performed over 25,000 valuation engagements.


With offices in Dallas, Nashville, and Denver, VMG is a team of approximately 300 professionals specializing in specific disciplines to assist clients with their healthcare related business transaction needs, including:


  • Fair Market Value Opinions
  • Professional Service Agreement Valuations
  • Financial Reporting Valuations
  • Fairness Opinions
  • Real Estate Appraisals
  • Capital Asset Appraisals
  • Due Diligence Services


For additional information on VMG Health, please visit our website at or email HRTeam@vmghealth.com.