Technical Solutions Architect

2 days ago

Spokane Valley, United States REtokens Full time

Dynamic Technical Solutions Architect Sought for Pioneering Real Estate Tokenization Platform


If you're passionate about shaping cutting-edge technologies that transform industries…

If you thrive in a fast-paced, innovative environment…

If you want the opportunity to work on a visionary platform that's redefining real estate investment…

Then you've found the perfect opportunity


At REtokens USA Inc., led by #1 Amazon Best-Selling Author and CEO Tyler Vinson, we are on a mission to build the best, most trusted platform for tokenization and investment of real estate. We are looking for a Technical Solutions Architect to spearhead design and implement systems that enhance the productivity of our CRM, capital raising platform, and lead generation processes, ensuring scalable and seamless operations for our clients.


Your core responsibility will be to streamline systems and workflows, turning workflows into automated, efficient processes. This role will require close collaboration with our COO, CEO, and other key team players to ensure technical solutions meet our strategic business goals.


Key Responsibilities:

  • System Design & Optimization: Build and manage workflows that streamline onboarding, lead generation, and capital-raising processes.
  • Automation & Integration: Develop systems and automation for our CRM and platform, minimizing manual tasks and improving team efficiency.
  • Platform Support and Onboarding: Troubleshoot technical issues for clients and investors, ensuring a smooth platform experience. Onboard new clients and investors to the platform and provide solutions for inbound client challenges.
  • Documentation and Demos: Create comprehensive system documentation and training guides for internal teams and clients. Handle in-depth platform demos for technical prospects.


Key Skills:

  • CRM Expertise: Experience with systems such as Salesforce, HubSpot, and workflow automation tools.
  • Technical Problem-Solving: Ability to diagnose system inefficiencies and implement effective solutions.
  • Project Management: Oversee system development from concept to execution.
  • Collaboration: Work cross-functionally with technical and business teams to implement system improvements.
  • Customer Service: Provide timely support to platform users facing technical challenges.


Ideal Candidate:

We are looking for a proactive, detail-oriented individual who excels in a dynamic environment. You should be comfortable leading system integration projects, enjoy tackling complex challenges, and have a passion for optimizing workflows. Your ability to translate technical solutions into easy-to-understand processes will make you an invaluable part of our team.


Work Experience:

  • 2+ years of experience in technical project management, system architecture, or CRM administration.
  • 1+ years experience using AI to enhance production


Ready to join a team driving real estate’s next big disruption? Complete the tasks below and email your solutions to info@retokens.com.


CRM System Optimization Challenge:

Scenario: You're given the task of using a current CRM system (e.g., HubSpot or Salespype) with a lead generation workflow that's inefficient and lacks automated workflow activities.

Task:

  • Outline the steps you would take to optimize this CRM workflow.
  • Identify three key areas for automation to improve efficiency.
  • Provide a brief strategy for measuring success (KPIs) after the optimization is implemented.


Technical Troubleshooting Simulation:

Scenario: A client using the tokenization platform reports that a specific feature (e.g., uploading documents during the onboarding process) is malfunctioning.

Task:

  • Explain the steps you would take to troubleshoot and resolve the issue.
  • Highlight any tools or approaches you would use to diagnose the problem effectively.


Thank you for your interest, and we look forward to hearing from you

__________


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