Associate Director

Career Category: Sales & Marketing Operations

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science-based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What you will do

The US Field Excellence team provides guidance and support to the sales organization by optimizing the field experience through Field Effectiveness, Incentive Compensation, Field Operations, and Field Systems and Capabilities Transformation. This role is instrumental in driving commercial success by leading and advancing sales incentive plan and contest design strategy. The individual will ensure that the incentive compensation plans align with the organization’s strategic objectives, values, and culture while driving the desired behaviors that lead to strong company outcomes.

In this vital role, the Associate Director, Incentive Compensation Design and Analytics, Oncology Business Unit, leads the design, implementation, and evaluation of the incentive plans and programs for an entire business unit (BU). This individual is responsible for aligning the sales compensation strategy with the business goals, ensuring fair and motivating rewards for the sales team, and analyzing the effectiveness and efficiency of the incentive plans. In addition, the individual is accountable for IC administration and operations delivered through an offshore 3rd party team.

Flexible Commuter role to Thousand Oaks or Deerfield, IL office. You will work on-site 2 to 3 days a week.

This position reports to the Director, Incentive Compensation Design and Analytics and will be responsible for the following:

• Primary point of contact for senior commercial leaders to engage in the incentive compensation plan and contest design deliverables for the BU
• Leading and developing the incentive compensation design strategy in collaboration with senior sales and brand leadership while collaborating with cross-functional support from forecasting, analytics, field effectiveness, HR and finance
• Monitoring and evaluating the effectiveness and impact of the incentive compensation plans, using data analysis and plan modeling, field feedback, and health check audits, and making adjustments as needed
• Accountable for coordinating with and overseeing delivery through a 3rd party team for the following: administration and operations of IC plans, contests, annual awards, payout calculations and validation, field inquiries, and IC reporting
• Identifying opportunities to enhance IC design, analytics, admin and operations processes, and implementing solutions (with cross-functional support) for improvement

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The systems and capabilities professional we seek is a collaborative leader with these qualifications.

Basic Qualifications:

• Doctorate degree and 3 years of sales & marketing operations and/or data analytics experience
• Or Master’s degree and 5 years of sales & marketing operations and/or data analytics experience
• Or Bachelor’s degree and 7 years of sales & marketing operations and/or data analytics experience
• Or Associate’s degree and 12 years of sales & marketing operations and/or data analytics experience
• Or High school diploma / GED and 14 years of sales & marketing operations and/or data analytics experience

Preferred Qualifications:

• 3+ years of hands-on experience in designing, implementing, and managing incentive compensation plans
• 6+ years of sales leadership or sales operations experience in a large and complex organization
• Functional Leadership: Ability to drive and influence incentive compensation design strategy to delivery sales force results in support of brand strategy
• Technical Expertise: Strong knowledge of incentive compensation principles, practices, and trends, and the ability to apply them aligned to brand strategy and sales force dynamics
• Strategic Thinking: Excellent analytical, problem-solving, and decision-making skills, and the ability to use data and metrics to evaluate and improve the incentive compensation plans
• Executive Presence: Strong leadership, communication, and interpersonal skills, and the ability to influence and collaborate with senior management, cross-functional teams, and external partners
• Highly Organized: Ability to work independently and manage multiple priorities while ensuring precise coordination between onshore and offshore teams operating across a large time difference in order to optimize turnaround times
• Excellent Communication: Convey information clearly, accurately, and succinctly to a diverse audience
• Collaboration: Ability to work effectively across various stakeholders to ensure alignment and support for design strategy

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is $132,999.00 to $188,215.00. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

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Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.