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Senior Crop Claims Manager

3 months ago

Lawrence, United States Great American Insurance Group Full time

Our Lawrence, KS Crop Insurance office is seeking a Senior Claims Manager to manage all crop insurance claims processing, auditing, and loss adjustment functions at a regional level.


Essential Job Functions and Responsibilities

  • Manages the planning, coordination and delivery of Claims activities. Provides file guidance:
  • Investigates and maintains claims:
  • Assigns and checks work.
  • Secures/analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, records, or other documents) in the investigation of claims.
  • Works toward the resolution of claims files, complaints and disputes and attends arbitrations, mediations, depositions, or trials as necessary.
  • May affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
  • Ensures that claims payments are issued in a timely and accurate manner.
  • Ensures that claims handling is conducted in compliance with applicable statutes, regulations, and other legal requirements, and that all applicable company procedures and policies are followed.
  • Advises reporting staff on claim files and extends settlement authority as necessary after reviewing files.
  • May establish reserves and make recommendations or reports for Corporate Claims or senior management.
  • Responsible for performance and coaching of staff and decisions regarding talent selection, development, and performance management. Ensures new members of the team receive proper training.
  • Ensures that the team meets performance targets.
  • Performs other duties as assigned.


Job Requirements

Education: Bachelor’s Degree or equivalent experience.

Field of Study: Liberal Arts, Business or a related discipline.

Experience: Generally, 8 to 10 years of related experience, including 2 to 4 years of leadership experience.