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Senior Venue Manager

2 months ago

Lawrence, Kansas, United States Oak View Group Full time
About the Role

The Senior Venue Manager will be responsible for the efficient, professional, and profitable operation of the University of Kansas (KU) Gateway Stadium project and Conference Center. This role will oversee all aspects of the Stadium and Conference Center, ensuring it is a high-profile, commercial public venue suitable for conducting national, international, and community sporting and entertainment events.

Key Responsibilities
  • Manage, in conjunction with KU and Kansas Athletics, Inc. (KAI), all aspects of the Stadium and Conference Center.
  • Solicit new sources of revenue, both on and off the venue property.
  • Oversee the day-to-day business operations in coordination with KU and KAI.
  • Develop and maintain relationships with reputable promoters, local market contacts, agents, and talent affiliates to attract concerts, shows, entertainment events, etc.
  • Administrate specific plans and programs prescribed by corporate directives, to include HR, Sales and Marketing, quality assurance, energy efficiency, safety/emergency procedures, crowd control, and crisis management practices.
  • Initiate and grow community connection with the venue through the development of local partnerships and collaborative event content planning with the University, the City of Lawrence, Jayhawk Hospitality, Explore Lawrence, local businesses, and community groups.
  • Develop new business in the area of sport and entertainment suitable for the stadium and compatible with purpose to ensure the financial viability of the venue.
  • Hire and develop the necessary staff to manage and operate a world-class venue.
  • Generate financial, sales, and other reports detailing the arena activities.
  • Prepare a proposed annual Operating Budget and submit such proposed budget to client/corporate.
  • Coordinate with and provide support to the OVG Hospitality on-site General Manager.
  • Service as main point of contact with the KU contract administrator, Explore Lawrence, and City of Lawrence.
  • Coordinate all of KUs activities in the new Gateway project plaza.
  • Manage, oversee, and coordinate all of the required pre-opening activities for OVG within the KU Gateway stadium project.
  • Oversee the day-to-day operation, ensuring technical and staff resource needs for all events, oversee plans for allocating those resources, and successfully manage their efficient implementation.
  • Ensure all agreements made regarding the Facility follow the contract, state, federal, and alcohol laws.
  • Provide final approval for all contracts and agreements.
  • Attend conferences and trade association meetings.
Requirements
  • Bachelor's degree or better from an accredited college or university in Business/Hospitality Management or related field.
  • Minimum of ten (10) years management experience in a Stadium, Arena, Convention Center, or other similar public assembly facility.
  • Minimum of 3 years experience at a senior-level position serving as an AGM, GM, or Similar role.
  • Experience opening a new venue.
  • Experience working with higher education and collegiate athletics.
  • The ability to research, develop, and maintain relationships with artist agents, artist management, as well as local, regional, and national promoters.
  • Proven leadership skills.
  • Demonstrated knowledge of event solicitation and presentation, public relations, advertising, and media relations and event planning, facility operations, budget preparation, and personnel management.
  • Ability to apply conflict resolution and problem-solving skills in a team-oriented environment.
  • Ability to express ideas clearly through both oral and written communication.
  • Superior Sales and Marketing skills.
  • Knowledge of budget preparation and control.
  • Considerable knowledge of safety regulations and other federal, state, or local laws and regulations.
  • Effectively work under pressure and meet tight deadlines in a fast-paced environment.
  • Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner which fosters a positive, enthusiastic, and cooperative work environment.
  • Ability to make sound business/operations decisions quickly and under pressure.
  • Ability to speak, read, and write in English.
  • Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Ability to work independently with little direction.