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Account Manager
1 month ago
Our client a provider of shipping boxes plastic bags packing materials material storage and handling equipment as well as office facility and janitorial supplies is seeking a dedicated and experienced Account Manager to take ownership of a key territory. This role is focused on maintaining nurturing and developing relationships within an assigned territory with an emphasis on crossselling and upselling to existing clients.
This position is primarily an account management role with 85% of your time dedicated to customer service ensuring client satisfaction and expanding the range of products and services used by current clients. While there is a new business development aspect it constitutes about 15% of the role focusing on farming within existing accounts rather than cold hunting. A successful Account Manager will excel at identifying areas within a clients business that are not currently utilizing the companys products and services and will work to integrate these solutions into their operations.
This territory covers all of Alaska though the majority of business is concentrated in the greater Anchorage area. Phone experience is preferred as the client base does not favor dropins making appointment setting a key component of success.
Responsibilities
- Own and manage a designated territory with a focus on maintaining and growing existing client relationships.
- Provide excellent customer service ensuring client needs are met and identifying opportunities to expand product usage.
- Crosssell and upsell products and services within existing accounts focusing on untapped areas of business.
- Identify and develop new business opportunities within current client operations such as additional offices or warehouses within a clients campus.
- Set up appointments over the phone as dropins are not preferred by clients.
- Manage time effectively to balance client needs sales opportunities and administrative tasks.
- Work primarily within the greater Anchorage area while also covering the broader Alaskan territory.
Qualifications
- Bachelors Degree required for thirdparty referrals.
- 515 years of experience in a consultative B2B sales role.
- Strong time management skills and a professional clientfacing presence.
- Proven experience in account management with a focus on customer service and sales growth.
- Ability to identify and capitalize on new opportunities within existing accounts.
- No history of job hopping (at least 3 years in previous roles).
- Familiarity with the packaging material handling or related industries is a plus but not required.
This is a fantastic opportunity for an experienced sales professional to manage a key territory for a reputable company. If you have the qualifications and are looking for a role that combines customer service with sales growth we encourage you to apply.
