PCH Vanshow- Parttime Associate

2 weeks ago

Torrance, United States MARUKAI CORPORATION Full time
Description

This is the new business site hiring, all the new hires will have pre-opening trainings at our central kitchen and Gardena store before the dinning business start.

Responsibilities
  • Ensuring the store is neat, clean, and presentable is all employees' responsibility in our company.
  • Provide proper customer service as company's expectation which defined in .
  • Fulfill the task list and follow the schedule requirement timely and accurately all the time.
  • Welcome guests with a warm and friendly demeanor.
  • Communicate any specials or promotions.
  • Explain menu items, ingredients, and preparation methods to guests. Ask about food allergies.
  • Take accurate food and beverage orders from guests and enter them into the POS system.
  • Make drinker orders.
  • Make recommendations based on guests' preferences and dietary restrictions.
  • Answer any questions regarding the menu, including allergies or special requests.
  • Coordinate with the kitchen staff to ensure all of the table's orders are prepared and delivered on time and together.
  • Check on guests during their meals to ensure satisfaction and address requests/concerns.
  • Refill drinks, clear plates, and reset tables to maintain a clean and organized dining area.
  • Provide attentive and personalized service, anticipating guests' needs.
  • Handle guest complaints or concerns professionally and bring issues to management when necessary.
  • Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.
  • Present bills to guests and handle payment transactions accurately and quickly.
  • Communicate effectively with team members to facilitate a positive working environment.
  • Assist colleagues during busy periods or when needed.
  • Participate in pre-shift meetings and training sessions as required.
  • Other signed tasks.

Requirements

Qualifications
  • The position only open for applicants who is above 18 year old.
  • Food handler cardholder will be plus but not required.
  • Previous experience in a restaurant or customer service role is preferred.
  • Excellent communication and interpersonal skills.
  • Positive attitude, enjoyment of hospitality industry. Be able to maintain consistent friendly and professional demeanor during workhours.
  • Ability to work in a fast-paced environment while maintaining composure.
  • Strong multitasking and time management abilities.
  • Attention to detail, ensuring accurate order-taking and payment processing.
  • Knowledge of food and beverage menus, including dietary restrictions and allergies.
  • Basic math skills for handling payments and calculating tips.
  • Flexibility to work in shifts, including evenings, weekends, and holidays.
  • Physical stamina to stand, walk, and carry trays for extended periods.
  • Valid Driver's License
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