Director of Account Services

4 weeks ago

Raleigh, United States BrandBossHQ Full time

Our purpose: To make brands iconic through Strategic Storytelling™. 


Who we are


Located in Raleigh, NC, BrandBossHQ/WMH is a strategic branding agency for growth-minded companies. BrandBossHQ/WMH exists to create unique and sustainable brand strategies and integrated marketing campaigns with the specific intent of achieving category prominence and scale - which we do for a variety of DTC, B2B and B2C businesses. To thrive, we need fearless thinkers and leaders to venture beyond traditional limits, consistently pushing into intriguing new territories in order to provide a competitive advantage for our clients.


Job Summary


As the Director of Account Services, you are the foundation upon which all client relationships are built. In this position, you will play a crucial role in supporting and executing our clients’ brand strategies, messaging, creative development, media planning, sales initiatives, social media outreach, and product/service considerations. 

You are a progressive thinker who can readily identify client needs and work strategically to provide thoughtful solutions with measurable results. You understand that our work is not about checking boxes, but about scaling businesses. You foster close and meaningful relationships with clients, creating an atmosphere where issues regarding work quality, pricing, performance and/or team personnel can be discussed openly. 

You can turn insight into opportunity - leading the team to think bigger and go further in driving growth and impact for our clients. You are highly respected, both for delivering strategic thinking that answers clients’ unique business questions, while providing your creative teams the platform and support needed to achieve creative excellence.

You are adept at managing multiple projects and clients to a high standard. You are an inspirational presenter and easily connect with clients, gaining their trust and admiration. You are a voice of authority in the agency, and an inclusive leader to your internal team. You set the bar high, but are always willing to teach what you know to those willing to learn. You know how to empower others and create a genuine sense of comradery within the organization.


Job Responsibilities


  • Manage daily client relationships - fostering an environment of trust and open communication
  • Take ownership of the Integrated Communications Planning for clients including forecasts, budgets, deliverables, timelines/deadlines, and performance
  • Oversee strategic and messaging development in partnership with the Director of Director of Strategy and Creative Director
  • Identify opportunities for client growth and appropriately align them with client interests, capabilities and budgets
  • Partner with Leadership to help grow client business
  • Partner with Creative to help sell the work
  • Gain thorough understanding of client business and help them understand how our recommendations provide a path to their success
  • Lead presentation development efforts
  • Facilitate workshops
  • Participate in/lead presentations 
  • Mentor and develop junior members of the account and project management team


Basic Qualifications


  • Must be local to the Raleigh-Durham area
  • 10+ years of brand strategy in a creative agency
  • Proven track record of developing and maintaining successful client relationships
  • Clear ability to develop new business opportunities with existing clients
  • Proven ability to manage multiple clients simultaneously
  • Strong leadership abilities that inspire and motivate cross-functional teams
  • Exceptional problem solver
  • Proficiency in project planning and oversight, data analysis, and strategic planning tools/software
  • Strategic thinker with a proactive and solutions-oriented mindset, able to anticipate client needs and identify opportunities for value-added services
  • Excellent communication and presentation skills, with the ability to articulate complex ideas and concepts in a clear and compelling manner
  • Experience building and leading presentations
  • Excellent verbal, written and presentations skills
  • Demonstrated ability to craft clear, simple, insightful and brief creative briefs
  • A love of advertising and insatiable curiosity about why things tick and why people care


Benefits:


  • Competitive salary 
  • Health insurance reimbursement
  • Paid time off 
  • Dynamic and collaborative work environment with a culture of creativity and innovation


  • Director of Account Services

    4 weeks ago

    Raleigh, United States BrandBossHQ Full time

    Our purpose: To make brands iconic through Strategic Storytelling. Who we are Located in Raleigh, NC, BrandBossHQ/WMH is a strategic branding agency for growth-minded companies. BrandBossHQ/WMH exists to create unique and sustainable brand strategies and integrated marketing campaigns with the specific intent of achieving category prominence and scale -...

  • Director of Account Services

    4 weeks ago

    Raleigh, United States BrandBossHQ Full time

    Our purpose: To make brands iconic through Strategic Storytelling™. Who we areLocated in Raleigh, NC, BrandBossHQ/WMH is a strategic branding agency for growth-minded companies. BrandBossHQ/WMH exists to create unique and sustainable brand strategies and integrated marketing campaigns with the specific intent of achieving category prominence and scale -...

  • Director of Account Services

    4 weeks ago

    Raleigh, United States BrandBossHQ Full time

    Our purpose: To make brands iconic through Strategic Storytelling. Who we are Located in Raleigh, NC, BrandBossHQ/WMH is a strategic branding agency for growth-minded companies. BrandBossHQ/WMH exists to create unique and sustainable brand strategies and integrated marketing campaigns with the specific intent of achieving category prominence and scale -...

  • Director of Account Services

    4 weeks ago

    Raleigh, United States BrandBossHQ Full time

    Our purpose: To make brands iconic through Strategic Storytelling™. Who we areLocated in Raleigh, NC, BrandBossHQ/WMH is a strategic branding agency for growth-minded companies. BrandBossHQ/WMH exists to create unique and sustainable brand strategies and integrated marketing campaigns with the specific intent of achieving category prominence and scale -...

  • Account Director

    1 week ago

    Raleigh, United States Moburst - Growth Done Right Full time

    Moburst is a boutique global mobile marketing agency that helps companies grow their mobile business. The most prestigious brands and startups in the world such as Google, Samsung, Discovery and Uber are leveraging our mobile strategy, product, creative, app store optimization (ASO) and media services to enhance their product and maximize their KPIs. Love...

  • Key Account Director

    1 month ago

    Raleigh, United States HireNetworks Full time

    Key Account Director The Key Account Director is responsible for building long-term, strategic relationships with enterprise and partner accounts. Working closely with our sales, success and delivery teams, your primary focus is to increase the sales of our software platform and services offerings to key clients within an assigned vertical. This will include...

  • Key Account Director

    2 weeks ago

    Raleigh, United States HireNetworks Full time

    Key Account Director The Key Account Director is responsible for building long-term, strategic relationships with enterprise and partner accounts. Working closely with our sales, success and delivery teams, your primary focus is to increase the sales of our software platform and services offerings to key clients within an assigned vertical. This will include...

  • Director of Accounting

    6 days ago

    Raleigh, United States Victra Inc Full time

    Are you a process-oriented, engaging leader with a focus on building and developing a strong team? Do you enjoy navigating through a fast-paced, everchanging environment and strive for continuous improvement? Victra is the leading exclusive, premium retailer for Verizon with a mission of connecting technology to life in the most trusting and profitable way....

  • Emerging Account Director

    3 weeks ago

    Raleigh, United States Pendo.io Full time

    At Pendo, we are maniacally focused on our customers, and we have ambitious goals tied to retaining and growing our Enterprise customers. We are looking to scale our account teams to support these goals. We have a team sales mentality where everyone works together toward a common objective. We are metrics-driven and hold ourselves to a high level of...

  • Emerging Account Director

    2 weeks ago

    Raleigh, United States Pendo.io Full time

    At Pendo, we are maniacally focused on our customers, and we have ambitious goals tied to retaining and growing our Enterprise customers. We are looking to scale our account teams to support these goals. We have a team sales mentality where everyone works together toward a common objective. We are metrics-driven and hold ourselves to a high level of...

  • Group Account Director

    3 weeks ago

    Raleigh, United States Gelia Full time

    Gelia – a $114 million marcom & martech agency and top 10 B2B agency in the US with offices in Buffalo, NY, Raleigh, NC, and Peoria, IL – is seeking a qualified candidate for a Group Account Director. The Group Account Director will lead a group of account service professionals to create and implement comprehensive marketing strategies and programs...

  • Group Account Director

    2 weeks ago

    Raleigh, United States Gelia Full time

    Gelia – a $114 million marcom & martech agency and top 10 B2B agency in the US with offices in Buffalo, NY, Raleigh, NC, and Peoria, IL – is seeking a qualified candidate for a Group Account Director. The Group Account Director will lead a group of account service professionals to create and implement comprehensive marketing strategies and programs...

  • Director, Technical Accounting

    2 months ago

    Raleigh, United States Regal Executive Search Full time

    Job Description Director, Technical Accounting Position Purpose: Analyze new accounting literature and SEC guidance, evaluate the impact, and develop action plan for implementation. Oversee the implementation of the new requirements across the business. Draft technical accounting exposure draft responses. Document and maintain internal accounting policies...

  • Account Director

    3 weeks ago

    Raleigh, United States The Moran Group Full time

    The Moran Group is seeking an Account Director / Sr. Account Manager in the Raleigh, Greenville, Asheville, or Charlotte markets. This person will lead the marketing strategy of a group of clients, will coordinate execution with the internal agency team, and provide top-notch customer service to clients. Join a successful account service team at one of the...

  • Account Director

    2 weeks ago

    Raleigh, United States The Moran Group Full time

    The Moran Group is seeking an Account Director / Sr. Account Manager in the Raleigh, Greenville, Asheville, or Charlotte markets. This person will lead the marketing strategy of a group of clients, will coordinate execution with the internal agency team, and provide top-notch customer service to clients. Join a successful account service team at one of the...

  • Director of Accounting

    2 months ago

    Raleigh, United States Armstrong McGuire Full time

    Job DescriptionJob DescriptionOur VisionWe envision a housing ecosystem that provides and promotes equity, generational wealth, health and wellness for the communities in which we work.Our MissionDHIC supports individuals, families, and seniors by providing homes and opportunities that promote the financial, physical, and mental well‐being of people and...

  • Director of Accounting

    2 months ago

    Raleigh, United States Armstrong McGuire Full time

    Our Vision We envision a housing ecosystem that provides and promotes equity, generational wealth, health and wellness for the communities in which we work. Our Mission DHIC supports individuals, families, and seniors by providing homes and opportunities that promote the financial, physical, and mental well ? being of people and communities. About DHIC...

  • Director of Accounting

    4 weeks ago

    Raleigh, United States Armstrong McGuire Full time

    Our Vision We envision a housing ecosystem that provides and promotes equity, generational wealth, health and wellness for the communities in which we work. Our Mission DHIC supports individuals, families, and seniors by providing homes and opportunities that promote the financial, physical, and mental well‐being of people and communities. About DHIC...

  • Director of Accounting

    2 weeks ago

    Raleigh, United States Armstrong McGuire Full time

    Our Vision We envision a housing ecosystem that provides and promotes equity, generational wealth, health and wellness for the communities in which we work.Our Mission DHIC supports individuals, families, and seniors by providing homes and opportunities that promote the financial, physical, and mental well-being of people and communities.About DHIC...

  • Account Director

    3 weeks ago

    Raleigh, United States Copy Co Full time

    We believe AI will usher in a new era of human creativity, thinking, and innovation. Our generative AI platform is purpose-built to drive these outcomes for our customers, giving them the ability to design and create high-impact, high-leverage AI workflows that power their business. Copy.ai makes AI accessible for all users, regardless of technical know-how....