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Restaurant Manager

3 months ago

Reno, United States Grand Sierra Resort Full time

ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to, the following:

  • Communicate and execute directives from management on a continuous basis.
  • Consistently maintain the highest level of food quality and Guest Service.
  • Communicate all operational and financial results to management daily.
  • Monitor and conduct team member training on an on-going basis ensuring growth and advancement.
  • Ensure restaurant meets or exceed the highest standard of all license and health Department requirements.
  • Maintain budget costs of goods, labor and operations.
  • Required to maintain balance between administrative duties without compromising presence and visibility on the floor.
  • Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and offer assistance to provide guest satisfaction.
  • Interview, hire, organize, schedule, coach, counsel, train and monitor team members, and their performance to ensure company guidelines are followed.
  • Make constant contact with both internal and external customers to provide optimal guest service. This includes contact with various hotel departments in an effort to provide/obtain pertinent information needed to ensure proper guest service.
  • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules that reflect the business needs of the Hotel.

Education:

  • Management experiences in a high volume restaurant, minimum 3-5 years or equivalent any combination of education, training, or experience that provides the required knowledge, skills, and abilities.