Medical Assistant

3 weeks ago

Fremont, United States BACH Full time

Medical Assistant will assist clinicians with the provision of patient care in accordance with Bay Area Community Health s protocols and policies. Prepare stock and clean examination rooms daily per supply/instrument check list. Prepare patients for exams to include, but not limited to performing tests or procedures (such as intake, vital signs, vision, and hearing screening). Review patient charts to identify reason for visit, and needed information to include, such as but not limited to missing information, lab tests, and other relevant information prior to being seen by the clinician. Provide a variety of lab duties and tasks per clinic protocols to include, but not limited to instructing patients, completing logs and forms, performing finger-sticks, urine tests, stool tests, and injections under appropriate supervision. Provide information and education to clinic patients, assist with medical history forms as needed, and complete paperwork for patient referrals. Assist with inventory and ordering as requested.

Essential Responsibilities

- Prepare and stock examination rooms daily as per supply/instrument check list.
- Review patient charts to identify reason for visit, and needed information to include, but not limited to missing information, lab tests, and other relevant information prior to being seen by the clinician and per current BACH protocols.
- Prepare patients for exams to include, but not limited to performing tests or procedures (such as intake, vital signs, vision, and hearing screening).
- Assist clinician in exam room as needed and prepare exam room for use by next patient.
- Provide a variety of lab duties and tasks per clinic protocols to include, but not limited to instructing patients, completing logs and forms, performing finger-sticks, urine tests, stool tests, and injections under appropriate supervision.
- Assist with monitoring patient flow, including waiting times in the exam room, to ensure patient service in a timely manner.
- Provide information and education to clinic patients, and assist clients with medical history forms as needed, and complete paperwork for patient referrals.
- Demonstrates commitment to, and understanding of, BACH s Behaviors for Success and GUEST (Customer Service Model), by modeling customer service excellence in all internal and external relationships and in the performance of all duties and responsibilities.
- Take and maintain inventory of lab and exam room supplies and ensure timely ordering.
- Clean exam rooms daily as per protocol, wash and disinfect the lab and all sinks daily. Clean medical instruments as assigned.
- Comply with infectious waste procedures and control measures, and exam room and lab cleanliness as per protocol.
- Work flexible schedule including evenings, weekends, and overtime, as necessary.

Secondary Responsibilities

- Attend workshops, training, and meetings as needed, and as requested.
- To support patient and client objectives, you may be required to work at other BACH locations within a 50-mile radius.
- Perform other related duties as assigned by supervisor.

QUALIFICATIONS
Required education, experience, training:

- High School Diploma, GED or equivalent required.
- Completion of medical assistant training program from an accredited school.
- Current CPR Certification (AHA).
- Three months customer service experience.
- Bilingual; Spanish highly desirable.
- Proficiency in Microsoft Office and the internet.
- Preferred education, experience, training.
- One year community health experience.
- Medical practice management system.

Certifications/Licenses:

- Medical Assistant Certificate.
- Current CPR Certification (from approved American Heart Association).
- Access to reliable transportation.

Critical Success Factors in this role include:
Knowledge, Skills, and Abilities

- The ability to follow directions.
- The ability to communicate effectively, both orally and inwriting.
- Strong interpersonal skills with the ability to work collaboratively.
- Maintaining confidentiality and HIPAA compliance.
- Excellent organizational, time management and multi-tasking skills with attention to detail.
- Excellent customer service and client services philosophy in all interactions.
- Successfully manage multiple projects at the same time.
- Appreciation and respect for working with and serving a diverse population.
- Proficient in Microsoft Office products including Power Point, Excel, Word, or equivalent software products.
- The ability to investigate and analyze information, draw conclusions and problem solve.
- The ability to gather data, compile information, and prepare reports.

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