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IT Support Pro

2 months ago


Reno, United States Cube Services Inc Full time

Cube Services, Inc. is an award winning, industry leading company based in Reno, NV that specializes in the design and manufacturing of security credentials. We work globally with top touring music acts, the professional and collegiate sports industries, and events production companies.


Cube Services is seeking an organized, detail-oriented individual to join our IT Crowd.


Job Duties:

  • Troubleshooting MacOS, iOS & desktop printers
  • Networking and File Server maintenance
  • Computer setup and onboarding for new hires
  • Maintaining Best Practices for network and desktop security
  • Providing desktop support both in-house and remote
  • Work travel to assist with event access control and registration.

 

Required Skills:

  • Knowledge of MacOS and Windows operating systems and hardware – with emphasis on MacOS and iOS
  • Mad skills in communication and empathy with a coworker’s help request
  • Proficiency with Cloud Services – Google Suite, Office 365/Entra
  • Mobile Device Management experience (JAMF platform is a plus)
  • Creative Team support experience with Adobe Creative Suite.

 

Other Skills (but not necessary):

  • Basic knowledge of print production
  • Macintosh Fleet / Lab deployment experience
  • Juggling bowling pins, torches and marshmallows. Simultaneously.


Perks:

  • Premium health and dental benefits package
  • IRA Retirement matching
  • Personal time off
  • Paid holidays


This is a non-remote position and requires the employee to be in office full time Monday through Friday, 8am - 5pm with the occasional on-call and work travel.