Infrastructure Lead

2 weeks ago


Houston, United States Connective Talent Full time

About the Role:

We’re seeking an IT Lead to manage infrastructure, oversee a team of service reliability engineers and support technicians, and drive process optimization. This strategic role is focused on maintaining operational efficiency across on-premise and multi-tenant cloud environments.


Key Responsibilities:

  • Oversee daily tickets and incidents related to server operations and infrastructure.
  • Lead a team of service reliability engineers and support technicians.
  • Implement automation tools to improve efficiency in service delivery and user support.
  • Manage SCCM for effective Windows management and deployment.
  • Ensure proper resource planning and handle escalated issues.
  • Document and communicate workflow updates within ITIL frameworks.


What We’re Looking For:

  • 5-8 years of experience in IT management.
  • Proven experience managing teams and complex Active Directory environments.
  • Hands-on experience with Windows/Linux server platforms, SCCM
  • Strong troubleshooting skills and a commitment to customer service.
  • Experience with process optimization and automation in IT operations.


Why You’ll Love It Here:

  • Growth Potential: A strategic leadership role with a clear path to management promotion.
  • Innovative Environment: Join a privately owned company with over $11B in revenue that fosters innovation, free from corporate red tape.
  • Rock-solid stability: Zero layoffs since COVID, so you can focus on doing what you love without worrying about the future.



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