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Systems Administrator
4 months ago
6 Month Contract to Hire
Location: Kansas City, Onsite
Client: IT Services and Management Consulting Firm.
Pay: $35-$45hr
We're looking for a well-rounded systems administrator who'll support our clients' IT environments by resolving tickets, patching, troubleshooting, and supporting deployments. We're very interested if you have a strong O365 background
Key Responsibilities:
- Resolve IT tickets for servers, applications, networks, and desktops. Configure Active Directory, Group Policy, and file/print services.
- Ensure SLAs are met by assigning ticket severity and prioritizing work accordingly for support calls and incoming tickets.
- Configure hardware, peripherals, and services to standards and project requirements.
- Perform software installations, image operating systems, upgrades, troubleshooting, and performance tuning from multiple vendors and systems.
- Troubleshoot, repair, configure, and deploy workstations, servers, VPN, printers, switches, routers, peripherals, and software packages.
- Perform daily system checks, data backups, restores, and validation tests.
- Set up accounts, manage user moves, and make changes to user permissions.
- Regular maintenance and performance monitoring ensure systems meet SLAs.
- Document and track server patching schedules to secure the system.
- A minimum of 5 years of IT administration and support experience with Windows administration and server management, with a strong focus on Active Directory, DHCP, DNS, Group Policy, and virtualization.
- Ability to support clients at multiple worksites in Kansas City. A valid driver's license is required.
- Ability to work well and enjoy a fast-paced and often high-pressure environment.
- Strong understanding of DNS, LDAP, Kerberos authentication, and NTLM.
- Prior experience in a managed service environment or technical consulting with problem-solving expertise in Windows-based solutions.
- Experience managing Microsoft networks including the administration of Server 2012 through 2019 technologies including Active Directory, DHCP, DNS, and Group Policy.
- Experience resolving technical issues of Microsoft's core business applications including O365, Teams, One Drive, Exchange Administration and MDM.
- Experience with cloud technologies is highly preferred.
- Solid knowledge of backup solutions and network storage solutions.
- Basic understanding of WAN and LAN connectivity, routers, firewalls, and security
- Core understanding of information security best practices and networking fundamentals.
- Prior Tier 2 and 3 desktop support experience.