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Information Technology Technician

3 months ago

Plano, United States NerdsToGo Full time
Company Description

NerdsToGo, founded in 2003, is a technology solutions provider for residential consumers and small businesses. With a focus on customer experience and expert technology services, NerdsToGo has become one of the fastest-growing technology franchises in North America since franchising in 2017. NerdsToGo is dedicated to providing small businesses with comprehensive computer services and solutions, including on-site support and total backup and security solutions.

Role Description

This is a full-time on-site role for an Information Technology Technician at NerdsToGo in Plano, TX. The IT Technician will be responsible for troubleshooting technical issues, providing technical support, offering training to users, and delivering exceptional customer service on a daily basis.

Qualifications
  • Troubleshooting and Technical Support skills
  • Experience in Information Technology
  • Customer Service skills
  • Training abilities
  • Strong problem-solving skills
  • Excellent communication skills
  • Ability to work well in a team
  • Technical certifications (e.g., CompTIA, Microsoft) are a plus