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Account Representative
1 week ago
Our client, a full service metal stamping and tooling manufacturer, is rapidly growing and seeking a Customer Success + Account Representative to join their team in the Cleveland, OH area.
The Customer Success + Account Representative (CSAR) will play a vital role in fostering strong customer relationships, engaging with key business stakeholders, and generating insightful sales reports. Beyond addressing customer inquiries, this position will proactively identify new business prospects among our existing customer base. Collaboration with various internal teams will be essential to optimize the overall customer journey. Proficiency in account management software (CRM), along with exceptional communication skills and a keen understanding of customer behavior, are essential for success in this role. Working closely with our sales team, the Customer Success + Account Representative will strive to meet quotas while prioritizing customer satisfaction and fostering enduring connections with our offerings.
Experience + Skills
- Minimum 3 years of related experience in customer service, preferably within an industrial or manufacturing environment.
- Excellent communication and interpersonal skills, both oral and written.
- Ability to effectively present information and respond to inquiries from internal and external customers.
- Proficiency in Microsoft Office applications with the ability to create forms, reports, and spreadsheets.
- Accurate data entry skills.
- Familiarity with shipping terms, methods, and restrictions.
- Ability to learn and comprehend new software applications such as Visual Manufacturing or other CRM/ERP/MRP software.
- Capacity to create and present data in various formats, including charts, graphs, tables, and written reports.
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Account Representative
2 weeks ago
Cleveland, United States Risus Talent Partners Full timeOur client, a full service metal stamping and tooling manufacturer, is rapidly growing and seeking a Customer Success + Account Representative to join their team in the Cleveland, OH area. The Customer Success + Account Representative (CSAR) will play a vital role in fostering strong customer relationships, engaging with key business stakeholders, and...
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EDI Account Representative
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EDI Account Representative
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Cleveland, United States Quadax, Inc. Full timeJob DescriptionJob DescriptionCompany DescriptionWith deep industry expertise and technology delivered through person-to-person contact, only Quadax gives RCS professionals the freedom to consistently add value to their company.Job DescriptionThe Account Representative will aid the EDI Client Experience department in researching and maintaining the flow of...
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