Front Desk Clerk

3 weeks ago


Mesquite, United States Eureka Resort Full time
Become an Employee-Owner

Eureka is Nevada's first 100% employee-owned casino resort. Being an Employee Ownership Stock Plan, or ESOP, our employee owners are held to a high standard of behavior and results.
Eureka has been ranked number 35 on Fortune Magazine's list of Best Medium Workplaces and for the third consecutive year, Eureka has been named a Great Place to Work-Certified™ company.

SUMMARY:

The Front Desk Clerk assists guests by registering them into the hotel and settling their account upon check out.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Interact positively and effectively with co-workers
  • Acknowledge and greet customers who approach the front desk or hotel lobby
  • Gives clear directions to guests
  • Complete required paperwork for various front desk transactions and input information in the computer
  • Process cash transactions and input information in the computer
  • Process credit card transactions
  • Check guests in and out of hotel
  • Follow departmental policies and procedures
  • Conduct telephone transactions
  • Record and input wake-up call requests
  • All other duties as assigned
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