Community Admin Assistant, Terra West Management Services

1 month ago


Mesquite, United States Yes& Companies LLC Full time
Essential Functions:
  • Receive and respond to all homeowner calls within 24 hours.
  • Receive and respond to all homeowner correspondence within 3 days.
  • Obtain bids with specifications by deadline supplied by the Community Manager.
  • Type and proof all correspondence, newsletters, etc., as requested.
  • Type and log violation letter within 7 days of receipt. Log all homeowner violation responses within 2 days of receipt. Levy fines using charge sheet on all ongoing violations within 7 days.
  • Receive and log architectural requests and process within 2 days of receipt.
  • Complete an Association Closeout Inventory list for turnovers.
  • Reserve space for meetings. Attend meetings as requested by Community Manager.
  • Assist Community Manager with all preparation and distribution of regular and annual Board of Director's meetings.
  • Pull account histories, homeowner files, etc. as requested.
  • Maintain association files.
  • Complete the action list provided by the Community Manager by the deadline.
  • Serve as backup for the front desk.
  • Additional duties may be assigned.

Core Competencies:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential duties and responsibilities of this position:
  • Organizing and prioritizing
  • Attention to detail and accuracy
  • Maintain confidentiality and exercise good judgment
  • Problem-solving skills
  • Excellent communications skills, both written and verbal

Requirements

Minimum Qualifications:
  • Minimum 6 months of customer service and/or office experience
  • Computer proficiency in Word, Excel and Outlook - typing speed 60 wpm

Preferred Qualifications:
  • Docuware or C3 experience

ADA Requirements:
  • See and read small print, both on paper and on a computer screen, quickly and accurately.
  • Sit for extended periods of time while working at a computer.
  • Hear and speak clearly on the telephone and in person.

Work Posture Requirements:
  • Sitting: Constantly
  • Standing: Frequently
  • Walking: Frequently
  • Driving: N/A
  • Bending (from waist): Frequently
  • Crouching (squat): Rarely
  • Kneeling: Occasionally
  • Crawling: N/A
  • Climbing (stairs): N/A
  • Climbing (ladder): N/A
  • Twisting: N/A
  • Reaching: Rarely
  • Wrist Motion: Occasionally

Carrying Requirements:
  • Items Carried: Files/Board books
  • Distance: 50 steps
  • Times Per Day: 5
  • Maximum Weight: 5 pounds

Moving/Lifting Requirements:
  • Items Moved/Lifted: Paper files
  • Times Per Day: 5
  • Maximum Weight: 3 pounds

Moving/Lifting Levels/Heights:
  • Floor: Occasionally
  • Knee: Rarely
  • Waist: Occasionally
  • Chest: Occasionally
  • Overhead: Occasionally

Push/Pull Requirements:
  • Item Name: Furniture Frequency: Frequently

Environmental Conditions:
  • Inside/Outside: No
  • Hot/Cold Temperatures: No
  • Wet: No
  • Noise: No
  • Power Equipment: No
  • Traffic Hazards: No
  • Chemical Hazards: No
  • Heights: No
  • Dust: No
  • Close Quarters: No
  • Fumes/Odors: No

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