Senior Business Systems Analyst

3 weeks ago


Waltham, United States firstPRO, Inc Full time

FirstPro is now accepting resumes for a Senior Business Systems Analyst poistion based in Waltham, MA. This role will focus on driving the company's core product offerings and building out business capabilities on applications. This is a contract to permanent hire role that can be worked on a hybrid schedule.


Responsibilities

  • Engage with subject-matter experts to analyze and document current system states and processes.
  • Meticulously gather and document business requirements, emphasizing customer and support staff needs; collaborate with workstream leads to prioritize these requirements in line with phased objectives.
  • Communicate business requirements effectively with external vendors.
  • Facilitate and lead joint design sessions between business and IT stakeholders. Construct workflow charts and diagrams.
  • Partner with QA and business to develop detailed use cases to guide UAT test plans.
  • Ensure timely completion and distribution of all relevant documentation.
  • Partner with internal product solutions teams to identify and enhance Agile process efficiencies.
  • Lead cross-departmental initiatives for launching new product extensions.


Requirements

  • At least 5 years of experience in processing mapping, use case diagramming, business analysis and requirements definition.
  • Experience with Microsoft Office Suite and Visio.
  • Financial services background a strong plus.
  • Experience with all stages of a project life cycle, including planning, analysis, design, construction, and testing.
  • Previous experience with Atlassian tools a plus.
  • Project management experience a plus.
  • Ability to learn new complex enterprise-wide ecosystems with multiple applications, data sources and APIs and possesses a solid understanding of technology.


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