Technical Sales Specialist

3 weeks ago


Boston, United States BGI Genomics Full time

Position Summary:

The Technical Sales Specialist (TSS) is an essential role as part of the sales team under Innomics' Genomics Service business. The Technical Sales Specialist assists Regional Sales Managers to manage customer projects and communications more effectively, improving customer service experience and growing territory business.


Job Location:

Boston, MA


Job Responsibilities:

  • Assist sales managers to perform customers’ project consultation and evaluation. Prepare project proposals, quotations and manage contract approval process.
  • Provide sample logistics guidance to customers. Monitor project status through collaboration with internal project management team and production centers. Provide project status update through project delivery.
  • Coordinate pre- and post- technical support with Field Application Scientist. Ensure project deliverables meet customers expectations.
  • Collaborate with finance team to manage invoicing and payment collections.
  • Assist Regional Sales Managers in sales prospecting, lead qualification, quotation follow up, business analytics, and other tasks as needed.


Job Requirements:

Minimum Bachelor’s degree in biology, biochemistry, molecular biology, bioinformatics, or equivalent majors.

Technical or business experience in next generation sequencing (NGS) or relevant genomics technologies strongly preferred.

Sales, customer support, project management experience preferred.

Strong communication and coordination skills, strong sense of responsibility.

Require American citizenship or working permit in the US.

Fluency in Mandarin is a plus.


Organization:

Innomics Inc. is the leading provider of genomics and proteomics services in the Americas Region. Established in 2010, Innomics Inc. has grown to include presence in Boston and San Jose, serving a wide range of customers in genetics research, drug R&D and diagnostics. We have more than 20 years of genomics experience helping our customers achieve their research goals by delivering rapid, high


quality results using a broad array of cost-effective, cutting-edge technologies, including our own innovative DNBseq™ sequencing technology. Innomics Inc. invested a state-of-the-art Mass Spec service center in its San Jose, California laboratory in 2019 in order to further diversify its multi-omics offerings and bioanalytical solutions. We are committed to advancing genetic research, technologies and applications to benefit the mankind.


Contact Information:

If you feel your skills and experience meet the requirements of the job please forward a cover letter and CV to the following email: RecruitingNA@innomics.com



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