Current jobs related to Technical Applications Specialist - Boston - Grenova
-
Field Application Specialist
2 days ago
Boston, Massachusetts, United States Novi Ventures (NV) Full timeWe are seeking a skilled Technical Support Expert to join our team at Novi Ventures (NV) as a Field Application Specialist. In this role, you will serve as a technical expert, supporting customers with any pre and post-sales application needs in the life science industry.**Key Responsibilities:**Provide on-site and remote technical support for customers,...
-
Technical Support Specialist
7 days ago
Boston, New York, United States BLACKHAWK INDUSTRIAL OPERATING CO Full timeJob Description**Job Summary:**The Technical Support Specialist is responsible for maintaining a thorough knowledge of company products specific to cutting tools, holders, and other machine-related tooling applications. This role involves providing targeted application support via training and on-site testing to ensure customer satisfaction.Key...
-
Technical Specialist, HLA
2 weeks ago
boston, United States Brine Group Staffing Solutions Full timeTechnical Specialist, HLALocation: Boston Teaching HospitalDay shift.No weekends and no holidays.Salary range: $40/hr – high $50’s/hr.The Histocompatibility (HLA) Lab Technical Specialist is a key resource in the HLA lab. The individual in this position reports to the HLA lab Technical Director and is responsible for compliance, quality assurance and...
-
Technical Specialist, HLA
2 weeks ago
boston, United States Brine Group Staffing Solutions Full timeTechnical Specialist, HLALocation: Boston Teaching HospitalDay shift.No weekends and no holidays.Salary range: $40/hr – high $50’s/hr.The Histocompatibility (HLA) Lab Technical Specialist is a key resource in the HLA lab. The individual in this position reports to the HLA lab Technical Director and is responsible for compliance, quality assurance and...
-
Technical Specialist, HLA
4 months ago
Boston, United States Brine Group Staffing Solutions Full timeTechnical Specialist, HLALocation: Boston Teaching HospitalDay shift.No weekends and no holidays.Salary range: $40/hr – high $50’s/hr.The Histocompatibility (HLA) Lab Technical Specialist is a key resource in the HLA lab. The individual in this position reports to the HLA lab Technical Director and is responsible for compliance, quality assurance and...
-
Technical Specialist, HLA
4 months ago
Boston, United States Brine Group Staffing Solutions Full timeTechnical Specialist, HLALocation: Boston Teaching HospitalDay shift.No weekends and no holidays.Salary range: $40/hr – high $50’s/hr.The Histocompatibility (HLA) Lab Technical Specialist is a key resource in the HLA lab. The individual in this position reports to the HLA lab Technical Director and is responsible for compliance, quality assurance and...
-
Technical Support Specialist
2 days ago
Boston, Massachusetts, United States Berklee College of Music, Incorporated Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Berklee College of Music, Incorporated. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our students, staff, and faculty.Key ResponsibilitiesProvide tier 1 troubleshooting and first call resolution for technical...
-
MLS Technical Specialist
3 weeks ago
Boston, United States Mass General Brigham Full timeMLS Technical Specialist - Point of Care-(3301844) Description The Technical Specialist is a highly specialized role within an area of specialty, requiring a high level of skill. The Technical Specialist, in their role as Testing Personnel as defined by CLIA, may perform waived and non-waived testing. Under general supervision, carries out all...
-
Application Support Specialist II
4 months ago
Boston, United States Boston Children's Hospital Full time**Application Support Specialist II** 62705BR Informatics AddThis Sharing Buttons Share to Email Email Email testing Job Posting Description At Boston Childrens Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries around the world, were...
-
Technical Support Specialist
3 weeks ago
Boston, Massachusetts, United States Blue Mantis Full timeJob OverviewThe Onsite Technical Support Specialist is responsible for delivering assistance to end users, providing support both in-person and remotely through a ticketing system. This role entails identifying issues, documenting incidents, and resolving problems for clients of Blue Mantis. The technician typically operates on-site at client locations.Key...
-
Technical Support Specialist
2 weeks ago
Boston, Massachusetts, United States Guggenheim Partners Full timeThe Technical Support Specialist plays a crucial role in delivering assistance and troubleshooting for end-users concerning their computing devices, software applications, and hardware components. This role encompasses identifying and resolving technical issues, managing service requests, and maintaining a high standard of user satisfaction. The ideal...
-
Procurement Specialist
4 months ago
Boston, United States Mentor Technical Group Full timeJob DescriptionJob DescriptionMentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and...
-
Applications Support Specialist
3 weeks ago
Boston, United States Children's Hospital Boston Full time76586BRJob Posting Title:Applications Support SpecialistDepartment:OphthalmologyAutoReqId:76586BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Information TechnologyJob Posting Description:The Applications Support Specialist I shall be responsible for: + Establishing and maintaining a departmental desktop computer network. + Providing...
-
MLS Technical Specialist
2 days ago
Boston, Massachusetts, United States Mass General Brigham Full timeJob Title: MLS Technical SpecialistMass General Brigham is seeking a highly skilled MLS Technical Specialist to join our team. As a key member of our laboratory operations, you will be responsible for ensuring the accuracy and reliability of test results.Key Responsibilities:Perform waived and non-waived testing under general supervision, adhering to...
-
Technical Support Specialist
3 weeks ago
Boston, Massachusetts, United States Guggenheim Partners Full timeThe Technical Support Specialist plays a crucial role in delivering assistance and technical guidance to users concerning their computer systems, software applications, and hardware devices. This role encompasses troubleshooting and resolving technical challenges, managing service requests, and maintaining a high standard of user satisfaction. The ideal...
-
Technical Support Specialist
2 weeks ago
Boston, Massachusetts, United States Snyk Full timeAbout the RoleWe are seeking an experienced Technical Support Specialist to join our team at Snyk. As a Technical Support Specialist, you will play a critical role in delivering exceptional customer support and ensuring that our customers receive the highest level of service.Key ResponsibilitiesProvide comprehensive customer support through various channels,...
-
Application Specialist
3 weeks ago
Boston, MA, United States Amazon Web Services, Inc. Full timeAre you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Hybrid Edge background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization...
-
Laboratory Support Specialist
4 months ago
Boston, United States Mentor Technical Group Full timeJob DescriptionJob DescriptionMentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and...
-
Technical Communications Specialist
4 weeks ago
Boston, United States Motion Recruitment Full timeOur Client, a private research university, is looking for someone to join their team as an IT Communications Specialist!**This is a hybrid 3-month contract role that takes place in Boston, MA **What You Will Be DoingDevelop and distribute internal IT communications, including newsletters, emails, and announcementsTranslate technical information into...
-
Technical Communications Specialist
4 weeks ago
Boston, United States Motion Recruitment Full timeOur Client, a private research university, is looking for someone to join their team as an IT Communications Specialist!**This is a hybrid 3-month contract role that takes place in Boston, MA **What You Will Be DoingDevelop and distribute internal IT communications, including newsletters, emails, and announcementsTranslate technical information into...
Technical Applications Specialist
4 months ago
Make a Real Impact
Grenova is a fast-growing, global team on a mission to rethink and reduce plastic laboratory waste. Each year, over 2 million tons of plastic waste are disposed of in landfills globally after a single use. As disruptive green innovators, we broke new ground as the first to market the only scientifically proven and patented technology capable of washing and reusing plastic consumables. Our revolutionary products make labs sustainable, efficient, and resilient to supply chain disruptions.
We're on the lookout for passionate, enthusiastic, and values-driven people who are excited about evolving sustainability in life sciences and bringing their careers to the next level. Our company culture and sense of community at Grenova are driven by a sense of innovation, inspiration, and above all— fun.
Technical Applications Specialist Position Overview:
Technical Application Specialists are the interface between Grenova's laboratory equipment and lab scientists. They travel the world working with innovative, green technology in labs, providing customer support, training customers, and providing workflow and application solutions. This person will work in the field to provide excellent; quality applications support pre and post-sale for customers. This individual will be working within a multi-disciplinary, cross-organizational team. This position is responsible for supporting existing accounts as well as cultivating new opportunities, working in parallel with the sales team. Duties will require availability for an average of 70-80% travel time to customer sites. This position is home office based.
Requirements:
- Knowledge and experience working in the life sciences, clinical, diagnostics, or process automation industries.
- Experience working in a lab environment, clinical or diagnostic is a plus.
- Strong verbal and written communication skills.
- Superior time management skills and the ability to multitask.
- Experience working in a cross-organizational, fast-paced environment.
- Highly customer oriented mindset.
- Strong analytical and problem solving skills.
- Available for an average of 70-80% travel.
- Proficient with computer productivity software. (i.e. MS Office, HubSpot, etc.)
- Valid driver's license.
- Current passport and be available for international travel.
- Physical Requirements
- Prolonged periods standing and walking and frequently pulling, pushing, and bending.
- Must be able to lift and carry up to 40 pounds at times.
Preferred experiences:
- Understanding of lab testing, applications, and assays.
- Knowledge of lab automation is a plus.
- Experience working with mechanical parts and assemblies.
- 3-10 years' work experience.
Essential Responsibilities:
- Develop and maintain positive relationships with customers by providing support, information, and guidance, researching and recommending new opportunities as well as product & service improvements.
- Communicate with customers to determine needs and explain complex issues.
- Utilize technical knowledge for instrument installation in laboratory environments.
- Serves as customer facing technical resource and works to provide effective end user support.
- Provide technical service and support after product installation at the customer site.
- Provide support and guidance to the customer during the validation/qualification of Grenova products.
- Assist Sales team by attending customer meetings and providing technical expertise as requested.
- Actively work in coordination with customers and internal team to gather data and develop white papers.
- Perform instrument demonstration for customers in person or remotely as needed.
- Attend industry shows and conferences as needed.
- Develop and improve key company processes that support our mission of building a world-class customer support organization.
- Act as conduit of customer feedback to Sales, Marketing, Manufacturing and Research & Development teams.
- Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position.
- Changes to individual responsibilities may occur due to business needs.
- Provide excellent representation of Grenova's values at the customer site.
What We Offer
- Competitive compensation packages
- Comprehensive benefits packages to promote health and wellness including affordable medical, dental, and vision coverage for employees and their families
- A 401(k) program to aid in your retirement planning— Grenova will match 50% of your contributions up to a maximum of 6% of your compensation
- Time off to recharge with accrued paid time off and paid company holidays
- As a private equity-backed company, our total rewards and benefits packages will rapidly evolve each fiscal year
We work as a team and together as #Grenovians, we believe the future is now. Get to know our EARTH values:
- Exciting
- Accountable
- Revolutionizing
- Team-Oriented
- Helpful
Grenova is an Equal Opportunity Employer
We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. Grenova believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop and retain the most talented people.