Retail Account Representative
4 weeks ago
Company Description
Brownmed is a leader in manufacturing products aimed at improving the quality of life for patients, with a presence in the industry for nearly 50 years. Our products address a range of ailments including arthritis relief, ergonomic comfort, carpal tunnel syndrome, plantar fasciitis, vibration therapy, and moisture protection for casts, wounds, and bandages.
Brownmed manufactures and markets medical devices worldwide, with production facilities in the United States and Asia. The company is an ISO 9001 certified facility, and has been recognized as a six-time honoree on the Inc. 5000 list of fastest growing private companies in America. Their executive office is located in Boston, with a manufacturing facility in Spirit Lake, Iowa.
For more information on Brownmed products, please visit
Role Description
This is a full-time role for a Retail Account Representative at Brownmed. The Retail Account Representative will be responsible for day-to-day tasks including sales, account management, customer service and communication. This is a hybrid role in Boston, MA with flexibility for remote work 2 days per week.
Representative Duties:
- Grow sales in the Food/Drug/Mass, Retail-Wholesale, Office Supply/Electronics and E-commerce markets. • Develop sales plans and exceed sales goals. • Aggressively prospect new leads in grocery, chain drug, wholesale and online marketplaces nationwide. • Manage customer inquiries and documentation requests and work with Customer Service to provide a high level of service to customers. • Manage wholesaler and broker relationships using phone, mail, video conference, e-mail and personal visits. • Manage co-op promotion programs, working in conjunction with marketing to execute. • Work with Product Management, Sourcing and Logistics on forecasting, delivery schedules and customer requirements for new items and resets. • Communicate cross-functionally to manage the order fulfillment process. • Represent Brownmed at corporate headquarters, trade shows and events.
- Manage and control sales/expense budgets for Food/Drug/Mass, Retail-Wholesale, Office Supply/Electronics and E-commerce markets. • Prepare and monitor budgets to improve profitability of Brownmed. • Coordinate expenses with Finance and Accounting to hit contribution margin targets.
- Comply with all Brownmed policies and guidelines as outlined in the Employee Handbook.
- Report to the VP of Sales
Qualifications
- Bachelor’s degree required
- Minimum of 3 years’ sales experience working with wholesalers and national chain accounts (food, drug or mass retail accounts preferred)
- Excellent communication skills (written/oral)
- Skilled in cross functional teamwork
- Strategic thinker capable of execution as well as big picture understanding
- Self-starter who is flexible, solutions oriented and able to pivot quickly to create opportunity and meet objectives
- Knowledge of ISO 9001, CE Mark and FDA preferred
- Excellent working knowledge of Salesforce required
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