Patient Accounts Representative

2 weeks ago

Boston, United States Children's Hospital Boston Full time

74843BRJob Posting Title:Patient Accounts RepresentativeDepartment:Finance-Government PayorsAutoReqId:74843BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:FinanceJob Posting Description:In accordance with government regulations and hospital policies, provides positive and effective customer service that supports departmental, foundation and hospital operations Manages daily assignments using standardized protocols and work drivers. Ensures required demographic, insurance, referral/authorization and clinical, data is collected, verified, and communicated appropriately. Coordinates activities with specific physician offices, service sites and ancillary departments. Prepares and submits accurate insurance claims to payer within proper timeframes. Works payer scrubber and denial reports in an effective and timely manner. Ensures prompt resolution of outstanding insurance claims. Identifies trends, denials, issues impacting account resolution or workload and refers as appropriate. Maintains a basic understanding of 3rd party payer contracts.The Patient Accounts Representative will :Collect, verify, and record all demographic information required for financial pre-processing of patients.+ Verify insurance eligibility utilizing available technologies, payer websites, or by phone contact with third-party payers+ Ensure that the correct insurance company name, address, plan, and filing order are recorded in the patient accounting system+ Utilize payer exception reports to update coverage / PCP information+ Contact clinical departments and PCP offices to secure referrals and enter into the patient accounting system+ Document all actions taken on account with clear and concise account notes+ Participate in process improvement opportunitiesBilling and Collection: Prepare and submit accurate insurance claims to the payer within proper timeframes. Accept, reject, and reconcile claim runs daily. Ensure prompt resolution of outstanding insurance claims+ Effectively works payer scrubber and denial reports daily+ Review claims for accuracy and correct errors as needed+ Collaborate with referral/authorization staff to resolve issues+ Update demographic and coverage information as needed+ Resolve claims processing issues with 3rd party payers and provides all requested information timely; engaging patients and family members to resolve claim or insurance issues when needed+ Provide documentation to have claims processed and paid. Research, prepare, and provide 3rd party payer appeals. Request account adjustments in accordance with payer contractual agreements+ Document all actions taken on account with clear and concise account notes and maintains billing logs as required+ Prepare reports as required. Monitor and identify trends, denial / claim errors by payer and refer as appropriate+ Maintain a thorough understanding of 3rd party payer contractsTo qualify, you must have:+ A high school diploma+ Previous experience in a medical billing setting, preferably on an automated system is preferred+ The ability to exchange information on factual matters. Interaction requires courtesy and tact when dealing with patients, hospital employees and third parties+ Fluency in oral and written English, with emphasis on communication skills and ability to document records+ The ability to work with diverse internal and external constituencies+ Excellent attention to detail, good organizational skills, ability to meet priorities within set timeframes, and ability to work as part of a teamBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.Office/Site Location:BostonRegular, Temporary, Per Diem:Regular Remote Eligibility :Part Remote/Hybrid

  • Patient Accounts Representative

    2 weeks ago

    Boston, United States MassCPAs Full time

    Job Summary In accordance with government regulations and hospital policies, provides positive and effective customer service that supports departmental, foundation and hospital operations Manages daily assignments using standardized protocols and work drivers. Ensures required demographic, insurance, referral/authorization and clinical, data is collected,...

  • Patient Accounting Billing Solutions Representative

    8 hours ago

    Boston, United States Dana-Farber Cancer Institute Full time

    Job ID:39875Location:10 Brookline Place West, Brookline, MA 02445 Category:Finance/AccountingEmployment Type:Full timeWork Location:Remote: occasional time on campusOverview The work location for this position is full remote, however the selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT)The primary...

  • Patient Access Representative

    3 weeks ago

    Boston, Massachusetts, United States East Boston Neighborhood Health Center Full time

    Thank you for your interest in careers at EBNHCEverywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the...

  • Patient Access Representative

    1 month ago

    Boston, United States East Boston Neighborhood Health Center Full time $18 - $22

    Patient Access Representative Full time, Benefit eligible Monday-Friday 8am-5pm and could include evening, weekend or holiday rotations Bilingual (English/Spanish)The Patient Access Representative is expected to make all patients feel welcome, over the phone or in person, while capturing comprehensive and accurate information.  Primarily performs all...

  • Patient Service Representative

    8 hours ago

    Boston, United States Brigham and Women's Hospital Full time

    Job Description - Patient Service Representative (3285247) Patient Service Rep Needed at Spaulding Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake,computerized registration,...

  • Customer Account Representative

    6 days ago

    Boston, United States Worcester Communications Full time

    **Company Overview**: Worcester Communications is a leading marketing and sales firm in Worcester, specializing in creating brand awareness for our notable clients. We have made our mark in the Worcester area by implementing innovative business development and sales tactics; our distinct approach of directly interacting with customers sets us apart from the...

  • Patient Service Representative

    1 week ago

    Boston, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...

  • Patient Service Representative

    1 week ago

    Boston, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...

  • Per Diem Patient Access Representative

    2 days ago

    Boston, United States Harbor Health Services Full time

    Harbor Health is always seeking Patient Access Representatives to join our per diem pools at our community health center locations including Boston, Plymouth, Harwich, Hyannis. Hours include day, some evenings until 8:00 PM and Saturday 8:00 AM to Noon.  The Patient Access Representative greets and assists patients entering the Health Center by:...

  • Account Representative

    1 week ago

    Boston, United States SALESBOAT INC Full time

    Job Summary Our team is currently looking for an Account Representative who can effectively communicate with customers to understand their requirements, handle inquiries, address concerns, and offer beneficial resolutions to guarantee a satisfactory customer service experience. The ideal candidate should be sociable, proficient with technology, and capable...

  • Account Representative

    1 week ago

    Boston, United States SALESBOAT INC Full time

    Job DescriptionJob DescriptionJob SummaryOur team is currently looking for an Account Representative who can effectively communicate with customers to understand their requirements, handle inquiries, address concerns, and offer beneficial resolutions to guarantee a satisfactory customer service experience. The ideal candidate should be sociable, proficient...

  • Patient Representative

    9 hours ago

    Boston, United States Dana-Farber Cancer Institute Full time

    Job ID: 37404 Location: 10 Brookline Place West, Brookline, MA 02445 Category: Administration Support/Customer Service Employment Type: Full time Work Location: Remote: occasional time on campus Overview The Patient Representative (PR) is the "first impression" a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient's experience...

  • Patient Representative

    2 days ago

    Boston, United States Dana-Farber Cancer Institute Full time

    Job ID: 39152 Location: 10 Brookline Place West, Brookline, MA 02445Category: Administration Support/Customer Service Employment Type: Full time Work Location: Remote: occasional time on campusOverview The Patient Representative (PR) is the "first impression" a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient's experience...

  • Patient Care Representative

    14 hours ago

    Boston, United States Shields Health Care Group Full time

    Shields Health has an exciting opportunity for a Patient Care Representative to work Part-Time (Tues, Wed & Thurs 10:30a - 7:00p) at our location within Tuft's Medical Center in Boston, MA. **Featuring: Industry leading compensation Work with cutting-edge imaging technology Collaboration with world renowned healthcare providers Benefits starting on day 1...

  • Patient Service Representative

    1 day ago

    Boston, Massachusetts, United States Integrated Dermatology of Newton-Brighton Full time

    Job DescriptionOur busy dermatology practice is seeking a patient service representative to join our team This position should be flexible to fit the dynamic needs of the clinic on a daily basis.Duties:Patient scheduling, reminder calls, and follow-up appointment schedulingChecking patients in, verifying insurance, as well as updating patient demographics in...

  • Patient Experience Representative

    6 hours ago

    Boston, United States Children's Hospital Boston Full time

    75012BRJob Posting Title:Patient Experience Representative (Developmental Medicine) HybridDepartment:Medicine-Developmental MedicineAutoReqId:75012BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Administration, Hospital OperationsJob Posting Description:Patient Experience Representative Developmental Medicine - Hybrid 8:00am-4:30pm $2,000...

  • Patient Access Representative

    7 days ago

    Boston, United States Joslin Diabetes Center Full time

    Overview The Patient Access Representative performs functions that enhance patient access and increase revenue to the clinic. Advises patients regarding insurance coverage and financial obligations, completes registration and scheduling of patients in the automated registration/scheduling system, and collects payments. Hours are Monday-Friday, 7:30 am -...

  • Patient Service Representative, Brighton Outpatient

    1 day ago

    Boston, United States Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC) Full time

    Primary Location: Spaulding Outpatient Center, 20 Guest Street, Brighton, MA Shift : Monday - Friday (40 hrs.) Schedule : Variable Bonus : $1000 Sign On Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete...

  • Patient Experience Representative- Arabic Speaking

    1 day ago

    Boston, United States Boston Children's Hospital Full time

    75425BR - Patient Services-Center for Families **Job Posting Description** - **PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions** - (Not eligible for internal folks)_ The Hale Family Center for Families is dedicated to supporting patient families through their experience at Boston Children's Hospital. Working with...

  • Patient Access Representative

    3 weeks ago

    Boston, United States Joslin Diabetes Center Full time

    Overview: The Patient Access Representative performs functions that enhance patient access and increase revenue to the clinic. Advises patients regarding insurance coverage and financial obligations, completes registration and scheduling of patients in the automated registration/scheduling system, and collects payments. Hours are Monday-Friday, 9:30am -...