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Help Desk Support Analyst
2 months ago
Location: Exton, PA Hybrid on site 2 days/week
Duration: 12+ months
The Help Desk Analyst provides technical support and assistance to end-users by diagnosing and resolving hardware, software, and network issues. This role is crucial in maintaining the efficiency of IT operations and ensuring user satisfaction with technology services.
- Respond to help desk requests via phone and email.
- Diagnose and resolve hardware, software, and network problems.
- Provide guidance on how to use software and hardware effectively.
Required:
- 1+ year of experience or internship in an IT support role
Desktop
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Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Technologies, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill Legal, Beacon Hill Life Sciences, and Beacon Hill HR by visiting .
We look forward to working with you.
Beacon Hill. Employing the Future™