ServiceNow Admin

2 weeks ago

Chicago, United States Hexaware Technologies Full time

About the job

Hexaware is looking for …….


Role: ServiceNow Admin

Experience: 8+ years

Work Mode: Remote


Job Description:

Responsibilities:

  • 4+ Hands-on experience as ServiceNow Administrator. This includes CSM, ITSM, HR Service Delivery, ITAM, ITOM, SecOps modules within ServiceNow
  • Experience with Flow Designer, Process Automation Designer, Activity Definitions and building of custom Spokes
  • Solid proficiency in JavaScript, HTML, CSS, and REST APIs within the context of ServiceNow development and experience working with Integration Hub
  • Experience working and integrating with other enterprise systems (HRIS/ERP/CRM) such as Netsuite, SFDC, ADP, UKG, HubSpot is a plus
  • High level of verbal & written communication skills, as well as the ability to help explain complex technical requirements to non-technical people.
  • A capacity for working with minimal supervision in complex projects with considerable responsibility.
  • Extensive experience designing and developing playbooks within CSM using the CSM Agent Workspace
  • Thorough knowledge of SDLC.


About Hexaware:

Hexaware is an automation-led next-generation service provider delivering excellence in IT, BPS and Consulting services. We are driven by a combination of robust strategies, passionate teams and a global culture rooted in innovation and automation. Hexaware’s digital offerings have helped clients achieve operational excellence and customer delight. Our focus lies on taking a leadership position in helping clients attain customer intimacy as their competitive advantage. We are on a journey of metamorphosing the experiences of the customers by leveraging our industry-leading delivery and execution model, built around the strategy— ‘Automate Everything®, Cloudify Everything®, Transform Customer Experiences®’. Powering Hexaware’s complex technology solutions and services is the Bottom-Up Disruption, a disruptive crowdsourcing initiative that brings about innovation and improvement to everyday complexities and, ultimately, growing the clients’ business. The digitally empowered, diverse and inclusive workforce of Hexaware represents various nationalities, comprising 28,000+ employees, and thoroughly lives the company’s philosophy of “customer success, first and always”. Our global and diverse workforce across 20 nations, 34 international offices, and multiple time zones work together seamlessly to form an integral component of life at Hexaware.

To learn more, visit


Why us?

At Hexaware, you will have access to an arsenal of tools that will upskill, transform, and evolve your career profile. From great growth prospects, opportunities to work alongside brilliant minds, collaborating with high profile clients, to an ideal work-life balance, we bring it to a full circle.


Our purpose at Hexaware is “Creating smiles through great people and technology.”

With an ever-expanding portfolio of capabilities, we will delve deep and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware’s commitment towards creating smiles.


Our Value Proposition:

“At Hexaware you are encouraged to challenge yourself to achieve your potential and propel your growth. We trust and empower you to disrupt the status quo and innovate for a better future. You will experience an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.”


Privacy Statement:

The information you provide will be used in accordance with the terms of our Privacy Policy and will be used specifically for the business/processing purpose of the event. You should be aware that we may share your details with our approved vendors for this event to be handled successfully.

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