Guest Service

Core Responsibilities: Implement programs, special events, giveaways, promotions as directed by Marketing Department. Marketing sales including but not limited to telemarketing, face to face interaction, emailing, etc. Ability to service all guest in a professional, timely and efficient manner. Ensure work area appears professional, clean, and inviting to...

Guest Services & Player Rewards (GSPR) Shift ManagerCore Responsibilities:Support Manager with overseeing the daily operations of guest service and player rewards staff during assigned shifts.Ensure staff compliance with all regulatory guidelines, submissions, policies, and procedures.Provide leadership, guidance, and support to Guest Service and Player...

Front Desk AttendantJob Category: Hospitality - HotelCore Responsibilities:Greets guests upon their arrival.Performs guest check-ins and check-outs, and dispenses room keys.Receives payments from guests for room accommodations.Processes/posts transactions associated with guest stays.Coordinates with housekeeping/maintenance for availability and readiness of...

Key Responsibilities:• Communicates effectively and genuinely with guests, team members and other departments.• Always maintains a friendly and caring demeanor in a fast-paced environment.• Always maintains a professional image that falls within the hotel and company guidelines for appearance and dress.• Demonstrates teamwork by co-operating and...

Key Responsibilities: Communicates effectively and genuinely with guests, team members and other departments. Always maintains a friendly and caring demeanor in a fast-paced environment. Always maintains a professional image that falls within the hotel and company guidelines for appearance and dress. Demonstrates teamwork by co-operating and assisting...

Key Responsibilities:Communicates effectively and genuinely with guests, team members and other departments.Always maintains a friendly and caring demeanor in a fast-paced environment.Always maintains a professional image that falls within the hotel and company guidelines for appearance and dress.Demonstrates teamwork by co-operating and assisting colleagues...

Overview The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.Maintain proper...

Front Office SupervisorThe Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under...

Front Office AgentHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.The Front Office Agent is responsible for providing attentive, courteous and efficient service to all...

Front Office Supervisor The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under...